Verint WorkView 4+

Verint

Designed for iPhone

    • 4.6 • 1.6K Ratings
    • Free

iPhone Screenshots

Description

Verint WorkView enables employees to enjoy the benefits of the Verint Customer Engagement Optimization suite while being mobile. The app is a unified extension of the core solution. It engages and empowers employees by delivering, on-demand actionable intelligence on-the-go, and allows them to swiftly respond, and take action from the convenience of their own mobile devices.

Employees can:
• View their daily and future schedules as well as their performance scorecard
• Submit, edit, waitlist, withdraw, time off requests and other schedule changes
• Stay informed on changes as they happen

Contact your Verint system administrator to enable the mobile app features.

What’s New

Version 2.15.12

Stability improvement

Ratings and Reviews

4.6 out of 5
1.6K Ratings

1.6K Ratings

Dani5646 ,

Great for scheduling!

So this app is awesome for checking your schedule. For asking for PTO or even having to schedule sick time at the last minute.
My only dislike is the performance tab. That SHOULD NOT be on this app. Verint is used for schedules! Not your work performance. Jobs have other sites where you can check your performances for the job. So to have the performance tab on here just make stress more present and anxiety more present. Cause for those people who are really worried about their performances, you’ve now made it possible for them to stress more and check this app 50 million times a day if they want. It needs to be removed and it should only be around scheduling.

Jscairono ,

Worst app ever and not exaggerating

I would be embarrassed to be the creator of this app knowing how useless it is! Seriously, take the time to read the negative reviews and then fix this garbage.

It never works properly. It is 100% guaranteed to freeze every single time you use it, and it’s almost always when you’re in a time crunch and need to be quick. Too many businesses rely on this app for it to be this useless! And who thought it was a good idea to have the spinning wheels for the times? This isn’t The Price is Right! Let us type the times in. The majority of the time, it changes the time anyway when you try to spin and select it. Also, please make it to where it’s not selected automatically for “all day” or at least move it away from the button to submit. Several times I’ve accidentally hit it because they are so close and had it give me all day PTO which wipes out all my other selections, and if they are no longer available, I have to call and get it fixed. So many things needs to be changed about this app to make it functional and user friendly.

always_lawayne ,

Could be so much better!

This app is very frustrating, especially when (a) you’re on a time crunch or (b) you have to do multiple things. The app is VERY laggy. I already hate that we have to spin the time, but the fact that it lags EVERY SINGLE TIME I begin to spin it makes it 100x worse. And that dumb “All Day” button is in the most inconvenient location. It’s way too easy to accidentally click the submit check when trying to deselect the all day button that’s preselected for no good reason. And back to the time spinner: I take my time and roll the spinner to set my times… only for the times to reset themselves, causing me to start over.

And don’t get me started on the times the app keeps logging me out because it’s been “too long since my last login”… when my last login was minutes prior.

I’m grateful that we can do things on our time cards from our phones. But there has to be a better app than Verint. Surely the developers of this app can make some much-needed changes. Especially seeing that numerous people have the same issues with the app.

App Privacy

The developer, Verint, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

Verint WFM for Branch
Business
Verint TeamView
Business
Verint Events
Business
Verint Smart Support
Business
MyVerint
Business
Experience Mobile Offline
Business

You Might Also Like

Reimburse Me
Business
bswift Mobile
Business
Inspira Mobile™
Finance
Employee Engagement Manager
Productivity
Smart-Choice Mobile
Business
MyUnum for Members
Business