Smart-Choice Mobile is developed by Alight Solutions LLC. The app provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts.
Smart-Choice Mobile provides the following functionality:
• Benefit Health Account balances and details
• Recent transactions and details
• Ability to fund HSA account from checking/savings account
• View all email alerts
• Contact administrator from mobile application via email or mobile phone
• Same username/password as the online portal (no need to register your mobile device; just download, login, and go!)
• Stronger authentication support (Picture/Passphrase, device identification and challenge questions)
• View Demographic Details
• View Dependents
• View Card Details
• View Card PIN
• Fund HSA account from registered external bank accounts
• Register new users directly from mobile device
• Updated Registration Flow
Ratings and ReviewsSee All
Missing reference number in bill pay
The problem I have is for bill pay you put a reference number in but that number does not show up in the list after payment and if you have multiple account to pay at a hospital not its hard to figure out who you paid if you need to look back
This app is a Scam!
I called the number in the app to get my “account unlocked”.
The first time, They answered the phone asked for my information then i got hung up on. I call back, thinking it was an accident, the lady ask for my information again and the transfers me to another department, then i get hung up on again!
So at this point I’m upset, i call one final time. When the person picks up, i immediately explain the situation. He insisted he needed my information even though i asked him i to transfer me to the “smart-choice” department. I give him my information for the third time. He places me on hold then says he can fix it. Asked me to tell him if i get an error message, try’s to escalate the “ticket” but ultimately he couldn’t do anything.
Now mind you, i called this same number months ago and asked for someone to call me so i could get my account unlocked.
NO-ONE EVER CALLED!!!
Yes, i could have tried to find another number after that. I have a million things I’m constantly doing! I’m just trying to be an adult and i fall short some time.
That is why iam relying on the legitimacy on these app. Now I’m worried my information is being misused! This is RIDICULOUS
My company just switched to this FSA after using another one for years. I am used to be asked to validate a couple things here and there (but most were validated through my insurance automatically), but with this FSA provider I am being asked to validate EVERYTHING charged to my FSA.. and they are ALL charges that were copays through my insurance that this is tied to!! Super annoying and inconvenient when offices are closed/have limited hours for COVID and you need an itemized receipt. What really aggravates me is they send emails that say “Every attempt to automatically validate you recent card transaction had been made.” LIARS. I hope my employer ditches this FSA provider soon. I will be sure to pass this feedback to my company’s HR Team as well.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
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With Family Sharing set up, up to six family members can use this app.