Vinted: Sell vintage clothes 4+

I have been selling on here for months with no problem and then all of a sudden they started removing my bumped items. At first it was for it being ‘dangerous’ and so I tried to contact the app and got no luck. Then it was a “copyright violation” they said that I got my image from the internet instead of taking it myself. I contacted them because I did take it myself and instead of helping they told me if they have to keep deleting my items that they will block my account. After that I contemplated switching apps but decided to give Vinted another chance. I spotlighted my closet to give it a try since my sells were going down. The next day I get a message saying that I was selling with the intent of making a steady income. I tried contacting them and got the same message as before. I’m starting to think that they are just taking my money at this point. Anyways I am really disappointed in the way vinted handled the situation and after ready many reviews I think it’s safe to say that I’m not the only one.

There are a number of aspects of Vinted that I like on the selling side, but unfortunately customer support leaves a lot to be desired. I am unable to spotlight my closet or bump my items because it keeps saying my credit card is not authorized. There is enough money in the account and it has been entered correctly. I have been having this issue for weeks and have contacted Vinted several times but it has not been resolved. The last person I spoke to told me to verify my identity by uploading an ID to a link they sent me, but there was no where to upload the ID. When I explained this, they said “just follow the process on the website” even though there was no process.
They then resolved the ticket even though the issue was not resolved.

It’s strange that they are making it so difficult for me to essentially purchase a product from them. I was able to bump a couple of items the first week I had my account, but then this started happening and like I said, I’ve tried numerous times in the past month to get it resolved to no avail. They are quick to flag an item if your photo doesn’t satisfy the algorithm yet they aren’t there to help with technical issues. With Depop (one of their competitors), customer service can be tricky to reach but at least they respond to Facebook messages. I thought it was bad when Depop took a week to fix a problem I was having, but Vinted has taken a month.

I have used this app for over a year. I have a Uk bank. I have a Uk phone number. I have Uk address. Yet some how they have decided to not accept visa even though they have it not stated anywhere. I find it interesting once I made £88 an try to withdraw it to my account and that doesn’t work. So I figured fine I will just use my balance of £88 to buy family stuff. They no longer took my card. I had wasted of the course of several days talking to several different “people” one even suggested to check my bank. Then one finally said oh “we stopped accepting visa.” Do not waste your time or do. I mean if that sounds like a fun time. I had made an Apple Pay account, a PayPal account. I even went so far as sending a picture of my passport to show who I was and I passed their “background check.” Guys run listen to the reviews I wasted a year of my life on this site. If you don’t want to waste hours of your life selling stuff. I even had a highly rated profile based on y sales. How much more can I say. At this point this is cathartic for me to rant about how much I loath this company. What’s worse is I had even expressed to coworkers how much I was selling and loved . So again I say run, don’t waste your time, money resources, stress and entire year I will never get back. By the way. They can keep the money at this point because there is no way of getting back it’s the principle at this point.