Grailed – Buy & Sell Fashion 9+

Grailed App

When first using grailed I was skeptical at first, a market place where negotiations could be made to sell items to consumers with the app initially allowing almost anyone to sell. What could go wrong ? Well besides the answer almost anything I decided to play around with grailed purchase a few items and negotiate prices with sellers to make confident purchases that I was satisfied with. Grailed became the used car of sneaker marketplaces, and a reliable one at that. Of course there was a few issues that had to be repaired by their compliant support team, but once passing these and getting more familiar with the app you would have a smooth road ahead easily being able to avoid potholes. Grailed became more efficient as time went on and allowed consumers and sellers to benefit from either selling or purchasing goods at conservative prices or sell to make considerable profit. With this being said, grailed has been one of my favorite sneaker market places for some time now and like that used car needed a few minor repairs but once fixed was able to run smoothly and get the job done. Shop with confidence, I know I do now !

OG Grailed user since 2016. App has gone down hill

Let me first preface this by saying I’m not a seller. I use Grailed almost exclusively for purchasing pieces. The filters used to work great. The overall look of the app has changed drastically and all though I don’t like it, wouldn’t validate a bad rating just based on that preface. This is what really grinds my gears about Grailed. Say I search “yeezys” my results are all mixed timeline wise. It may start with a post from a year ago, two from this week, one from 3 hours, then one from 8 months. This was not always a problem and has been going on for about at least a year now. First of all in addition to filters would not be hard to implement a way to sort listings (price high to low, low to high, most recently posted etc etc). Also why are posts from inactive sellers from years ago not deleted ? Would it be hard to implement a certain amount of time an item can be listed ?? All you would have to do is put it in the terms saying “if said item isn’t sold in ___ days (or months) your item will be deleted as well as a message to your account indicating we did so. Then if the seller was still active he could just re upload, but if the seller was not, would remove a lot of unnecessary data the app has to store. Overall no better place to get such a variety of pieces, but I feel as if the Devs have been lackadaisical after their initial success.

Developer Response ,

Hey there,

We very much appreciate your review as continuously strive to improve the overall experience for our users. You've brought up a good suggestion so we will see that it makes its way to the appropriate parties for further review.

As for the other filter issues you've discussed, the good news is we actually do have these options available!
- If you're browsing through the desktop site, you can 'Sort By' in the upper right hand corner of the search feed
- If you're browsing through the app, you can 'Sort By' under the filters tab and scrolling to the bottom where it says 'Sort'

If you have any further suggestions or questions, we'd be more than happy to continue to the conversation and assist. Feel free to reach out to us via help@grailed.com whenever you get a chance!

Best,
Grailed Team

Payout sent 3 days AFTER delivery.

There is now a 3 day wait time for funds to be released which is horrible for sellers, this feature only benefits the customer. So you're telling me that after I ship out an item and the customer gets it, they can walk around and wear it for 3 whole days while I have to sit and wait to get paid? So by that guideline, if I decide to sell to someone in a different country, I have to wait the 2-3 week wait time for it to be delivered and on top of that wait another 3 days for MY money? Even eBay allows the option to request our funds after 2 days of a CONFIRMED ORDER, so at least I don't have to wait days for the item to get delivered to the customer's house. If you guys are trying to follow the Mercari route that has sellers wait for the customer to receive the item and review it, AT LEAST the payment gets released after the customer checks the item and leaves a review, not like Grailed that lets customers keep the item for a whole 3 days and the seller doesn't get paid regardless if the customer likes their stuff or not. I am a 5 star rated seller on Grailed and this new change doesn't help me or any seller for that matter, this new change is ridiculous. This doesn't make sense and I hope Grailed fixes this because it is a huge slap in the face to sellers, especially those who have been selling on the platform for a long time.