Vio Bank 4+

Peeps!! Look at what your getting!

Perfect! Yes the app is limited but look at what your getting in return?? The best savings rate out there! Put your money in a local big bank and get less than a percent in interest. I just opened an online saving account and have dealt with the customer service and it’s been awesome. Thanks for offering a great online savings account rate. Oh and btw you can always pull up the browser on you phone and make a transfer through your phones browser too you know lol. 🤯😂.

Update......Do keep in mind though I will say if I did have one complaint it would be the speed of the transactions. They will hold your money for a min of 5 days. I made a deposit on December 6th amd it is still not showing in my available balance but they did take the money from my local bank on Monday so keep that in mind. Thanks Vio!

Worst Finance App

I created a VIO bank account in mid-July and then was unable to access it at all for over a month. I kept reaching out to the company, but they didn’t reply for 5-6 weeks. Meanwhile, my $100 initial deposit just sat there. When I finally got ahold of someone, I spent 45 minutes on the phone with her resetting my password THREE TIMES because it kept saying the new password was wrong. She even gave me a temporary password and that didn’t even work. It was by pure chance that I was finally able to log in.

The online banking is not superior whatsoever, but this app is completely useless. I can’t remember my password since I had to change it 4 times the other day, and on the app there’s no “forgot password?” link to click on. So I guess I just have to wait until I can get on my computer to try to figure out how to access my VIO funds.

Plus, the app does just a tiny fraction of what the website does, and the information the app will show you makes the whole thing pretty useless altogether. If you’re going to bank with VIO, be ready for ALL ONLINE BANKING and NO MOBILE banking. I am very disappointed. I’ve tried many, many banking companies, and this one is a) no better financially and, more importantly, b) the worst online banking app I’ve ever come across. I wouldn’t have put my money into VIO if I’d known what an absolutely impossible and frustrating experience it would be. Already searching for another savings account.

Almost great

I’m glad to have some extra funds to start building my new savings account with Vio. Unfortunately my computer is broken and with my goal to save money for other things it has become impossible to add savings to my Vio account. I really would like to see an update where I can transfer funds from my checking to my savings. It was so easy to do on a computer, it is not possible without one. That is my problem now. I realize the app has not been a priority but I truly feel like Vio banking would become supremely popular if you just added this one feature. I want to watch my high yield savings grow but I can’t do that until I figure out a time to go find a computer to use- which is extremely inconvenient. Thanks

Developer Response ,

Thank you for the honest feedback. We’re always looking for ways to make the app even better.