Virta‪.‬ 4+

We charge‪.‬

Virta Ltd.

    • 4.0 • 9 Ratings
    • Free

Screenshots

Description

Virta is a mobile service for charging your electric vehicle. Charge faster, easier & smarter. With Virta’s EV charging mobile service, you can view and adjust the charging event remotely. Charge with a same account at all Virta’s charging points – at home, work and on the move. Just plug in your car - we’ll do the rest.

View a real-time map of the state of charging points (Available – Charging – Out of order)
Navigate to the location
Start and stop charging
Monitor charging remotely

In addition to our charging network, users can charge with Virta account all over Europe through our roaming partners! Our 24/7 help desk is available in several languages.

What’s New

Version 3.9.2

In this release we are introducing improvements to our one-time payment drivers. It is now possible to find your one-time payment receipts in our mobile app. You can share these receipts e.g. via email or Whatsapp or download and save them for later use. We have also made other minor improvements and bug fixes to enhance the user experience of Virta app.

Ratings and Reviews

4.0 out of 5
9 Ratings

9 Ratings

cvrtko ,

App charged me 20 euros for nothing

I just registered on the app and they charged me immediately 20 euros. I didnt use any of their services. I didnt charge my car, I didnt do anything. This is borderline fraud, i am reporting it to Apple.

Update: Thanks for the reply, but I emailed you on the email address a few days ago and nobody answered me, so please dont tell me here as a reply on the review that I can contact you on that email. And also, it never stated that is a prepaid credit that goes with the registration.

Developer Response ,

Thank you for your feedback,We have a prepaid payment model in which your card will be charged 20 euros upon registration. This money goes directly to your account's balance. If you have any further questions please contact support@virta.fi

Ida09 ,

Bornes à fuir! Câble bloqué !!

Virta est absolument à fuir! La borne a bloqué mon câble et leur support a été incapable de trouver une solution. Ils font une demande d’intervention technique mais n’ont accès à aucun technicien en direct, la demande peut donc prendre plusieurs jours ou semaines pour être résolue! Me voilà donc dans une zone commerciale sans suffisamment de batterie pour rentrer chez moi et sans câble pour la recharger! Le comble, on me dit que mon câble me sera mis à disposition par le technicien dans un magasin à proximité de la borne et que je devrais venir le chercher (donc pour le coup à 1h de chez moi!) - pas d’envoi à domicile… j’ai du demander gentiment à un concessionnaire automobile à proximité de bien vouloir recharger un peu ma voiture pour pouvoir rentrer. Merci Virta pour une après-midi gâchée et un câble (qui coûte cher!!) perdu. Plus jamais.

Developer Response ,

Bonjour et merci de votre feedback. La responsabilité des bornes (entretien, prix et la fiabilité) appartient à l'exploitant, et eux seuls peuvent décider d'envoyer ou non leur maintenance sur le site. En ayant contacté notre support, vous avez du recevoir un numéro de ticket, serait il possible de le partager ici, afin que nous puissions vérifier l'avancement de la situation?

App Privacy

The developer, Virta Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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