Voices Talent Companion 4+

Limited Functionality

I really want to love this app because it could be more convenient than using the website. However, there are some basic issues that hinder my workflow. I’m a premium user and it’s often not worth the hassle to use the app.

1. There’s no way to get notifications through the app. I’ve gotten messages and was never notified via the app even when I had my settings to receive push notifications. Also for whatever reason the time on the messages is wrong by hours so I never really know when a message was sent unless I check my email or the website.

2. You’re not able to view attachments in the app. Some clients post an attachment for the audition script but if you’re using the app there’s no option to view (only download) which makes it more difficult to quickly respond to auditions.

Overall the app only has one use for me. When I’m recording, I use it as a second screen. You can’t upload files, edit your account, or any of the basic things you’d expect from an app in 2023. Hopefully, there can be improvements soon.

Respuesta del desarrollador ,

Thanks very much for taking the time to share your feedback. We'll ensure it's passed along to our product team. Notifications is an improvement being considered, but it has not yet been implemented.



The timezone for your messages on the app should be working correctly, so our team will look into that as soon as possible.



Attachments are difficult to support through the app because those supported by the website vary hugely. Many are too large or in too much of a specialty file format to try to handle on a phone.



This app is definitely intended as a companion app to the main site, rather than a replacement, but we’re always happy to have feedback and suggestions for the product team. Thanks again!

Bummer

The account tab is such a waste of app space. You can't even view your own profile or edit any of your info anymore. All of that has to be done via browser or computer now, which makes the app pretty user-unfriendly (unless I am just extremely dense and haven't found a way to do it). Devs, please bring back the ability to edit profiles, or let me know what I'm doing wrong.

The other problem I'm noticing is that it keeps crashing if I log in and switch to other open apps. It just goes to a white screen and then logs me out after I force quit. Otherwise, the rest of the app is layed out fine.

Glitches galore

It’s convenient to have the app to read specs of audition’s (when it does populate) but that’s about it.
I have to click on hiring multiple times because it tells me no jobs until I hit it a few times.
The saved section doesn’t update no matter how many times I hit it even when it shows the saved projects on my laptop.
It always shows I have a new message when I don’t. When I did get a message it didn’t show on the app till I looked and saw it on my laptop.
Also, it use to let me hear responses to projects I’ve submitted to, but now it won’t. I have to get on my laptop.
It’s really disappointing that it doesn’t work better. Apps are supposed to make things more convenient but these glitches make it an unreliable source when looking for opportunities for work.

Respuesta del desarrollador ,

Thank you for sharing your feedback. We’re very sorry that this has been your experience with the app, and we recognize how frustrating it is. We've passed this feedback along to our product team.