Save a Phone Number from Dial Pad Save a new phone number directly from the dial pad to a new or existing contact. After entering a number on the dial pad, tap + and choose Create New Contact or Add to Existing Contact. The phone number is saved with the Phone label for the contact. You can also save a SIP address in the same way, such as jsantos5231@mysipdomain.com. Enter the username portion in the dial pad and choose Create New Contact or Add to Existing Contact. The username portion is saved with the Softphone label, combined with the SIP domain of your SIP account. If you have multiple SIP accounts, the app saves the SIP domain of your default SIP account to the contact.

Resolved issues - Added improvements to the sending logs functionality. - Fixed an issue for re-logging in to the app with Face ID and Auto Login enabled. - Fixed a few issues with the search UI. Expected behavior Open Incoming Call Audio with Bluetooth - iPhone only When Settings > Preferences > Native Integration is enabled and the iPhone is connected to a Bluetooth device, the audio output varies depending on how you answer the call. If you use the Bluetooth device to answer the call, the audio is sent to the Bluetooth device. If you use the iPhone to answer the call, the audio is sent to the iPhone.

Call blocking improvement You can now block SIP addresses that contain letters. Go to Preferences > Call Blocking, and add up to 10 phone numbers or SIP addresses to the block list. Or block it from your Call History. Resolved issues Fixed the issue where entering two consecutive asterisks (**) as LDAP search keyword resulted in an error. This issue was observed only when Search On Demand was enabled.

Resolved issues - Added an improvement for displaying a chatroom member list which contains more than 250 members. Expected behavior - When Settings > Preferences > Native Integration is enabled and the iPhone is connected to a Bluetooth device, the audio output varies depending on how you answer the call. If you use the Bluetooth device to answer the call, the audio is sent to the Bluetooth device. If you use the iPhone to answer the call, the audio is sent to the iPhone.

- Fixed an issue where users needed to manually log in to VSP Client again after an app upgrade. - Included multiple stability improvements.

- version 6.14.3 includes iOS 17 support. It also drops iOS 14 support; any devices using iOS 14 or older will not be able to upgrade to this version. - Fixed an issue where users needed to manually log in to Client again after an app upgrade.

SMS messages from non-PSTN numbers Previously VSP Client on iOS was not able to display messages from non-PSTN numbers. With a customer's request, we have made changes to display messages received from non-PSTN numbers. Resolved issues - Fixed an issue where the call history section did not appear for a local contact which was created from the Broadworks Directory. - Fixed an issue where Help Desk Assistant disconnected after screen saver was activated on an iOS device.

Custom Quick Menu The iOS app now has the custom Quick Menu. The Quick Menu appears on the dialpad to give users an access to voicemail or star codes that work with a customer's platform. Resolved issues Includes additional fixes for calling issues with iOS 16.4 devices. Fixed an issue where a user could not bring the app into foreground. This issue was observed after receiving a call in the background when the preference "Private when in background" is enabled.

Discontinued - Removed the Share Bria feature. When you upgrade to this app version, the Share feature will be removed from your custom app. Resolved issues - Fixed issues with localized strings. - Fixed an issue with an app crash.

Fix for VoiceOver accessibility support on iOS 16 Resolved an accessibility issue on iOS 16 where VoiceOver could not read out some labels such as entries on the Call History tab, Remove Favorite, and some Collaboration related actions. Adjusted the "Back to the call" bar on iPhone 14 Pro and Pro Max The Back to the call bar during an active call previously appeared too narrow on the devices with the Dynamic Island. The height has been adjusted so it is easier to tap now. Stay tuned for a full support for Dynamic Island.

Improvements: Added more logging to Enhanced Client Traces (also called Simplified Device Log), to track activities around Do Not Disturb and Focus Mode. Resolved issues There have been improvements to the overall stability and performance such as: Fixed an issue where SMS messages were split even when they were shorter than 160 characters

Resolved issues There have been improvements to the overall stability and performance of Bria Branded Client, such as: Fixed an issue where some elements in the Collaboration Participant list did not honor the custom color. Fixed an issue where an In-progress indicator appeared on the Apply Changes button without any changes made. Expected Behavior When Settings > Preferences > Native Integration is enabled and the iPhone is connected to a Bluetooth device, the audio output varies depending on how you answer the call. If you use the Bluetooth device to answer the call, the audio is sent to the Bluetooth device. If you use the iPhone to answer the call, the audio is sent to the iPhone.

There have been improvements to the overall stability and performance such as: Fixed an issue with a ring group "Call Completed Elsewhere" feature where the app displayed a call as a missed call even though the call was completed elsewhere. Fixed an issue where the LDAP Directory tab did not show the correct list after switching between login accounts with two different LDAP servers. Fixed issues with branding for the light/dark mode.

This version of the iOS app has the auto answer feature removed because the feature no longer works as intended due to iOS limitations. Auto answer continues to be available on PC and other OS Vendor There have been improvements to the overall stability and performance of Bria Branded Client, such as: Fixed an issue where dialing from Call history failed when the Strip Foreign Domain preference was off. Aligned with other mobile platform vendor on handling the Menu icon color; the icon now is colored with either black or white depending on the custom Nav Bar background color. Dark mode branding Brandable colors and assets for Dark Mode

This version introduces the new Menu at the top left corner, so the user's Presence, Settings, Exit, and Log Out options can be accessed from anywhere in the app. There have been improvements to the overall stability and performance of Bria Branded Client, such as: A chromebook user could not place calls

Improved messaging sync handling on network changes. EULA now appears in dark background when the device is in dark mode. A black screen no longer appears after viewing Call statistics and then ending a call.

Change in System Requirements Dropping iOS 12 support: This version of Bria Branded Client will not run on iOS 12 devices such as iPhone 5S, 6, 6 Plus; iPod Touch 6th generation; iPad Air 1st generation. Improvements and Changes XMPP groups support: The new preference Show Groups controls how the Roster list displays your contacts. Turn it On to group contacts under departments or other group names decided by your administrator; Off to display everyone under one list. Search works in the same way regardless of this preference. Chat Room improvement: The chat room threads are now automatically refreshed when opened so that users do not need to manually refresh it. With this change, notifications for unread messages are synced among devices. If you have multiple devices and read a message in a Chat Room on one device, notifications on the rest of your devices will be removed. On the Login screen, the Keep Password option has been changed to Remember Login which now controls both login username and password. This change aligns the behavior between desktop and mobile clients. Resolved issues There have been improvements to the overall stability and performance of Bria Branded Client, such as: Fixed an issue where an incoming call via Bria Push fails to add video, resulting no video and audio. Fixed an issue where Bria Branded Client rejects an incoming call with error 480 when a user brings Bria Branded Client to foreground then background quickly. Fixed an issue where a video resolution was not changing for a Collaboration Conference. Increased font size for the banner "Your video is not sent". Cleaned up unused code that might have caused an app rejection regarding SMS Fraud Extension.

New preference - Show Number in Notification This preference allows you to see a phone number or SIP username in incoming call notifications. This preference helps you identify calls if you receive many calls with the same label such as UNKNOWN. Resolved issues There have been improvements to the overall stability and performance of Bria Branded Client, such as: Fix for a connecting issue with Collaboration conferences. Fix for the conference menu not being displayed when the Keep Password setting was disabled.

Fixed bugs and improved performance.

Improvements: A new setting has been added to disable the shush gesture. Flip to silence ringer can be found under Preferences > Incoming Call. Mute when face down improvements - two scenarios are supported: 1) a native incoming call answered via heads-up notification, 2) a call merged into a local conference. Removed the CIF option (352x288) from Video resolution preferences. With this change, the lowest option available is VGA. On the Messaging tab, the People section has been changed back to the IM section. SMS messages improvements Resolved issues There have been improvements to the overall stability and performance of VSP Branded Client, such as: a fix for a call-in-progress notification that persists even after the call ended a fix for an issue with SIP presence not being updated until the contact is edited. a fix for an error in Traditional Chinese localization.

Settings have been reorganized and aligned between Bria Branded Client iOS clients. Under Preferences, Advanced Settings. Preferred Network Interface has been removed from Account Advanced (SIP). There have been improvements to the overall stability and performance of Phone Client, such as: A fix for the LDAP directory not repopulating after searching for a keyword that does not find a match If you continue to encounter a resolved issue, or if you have a new issue, please report it to the CounterPath Support Center.

Improvements Push notifications after app upgrade This version includes a change in handling push notifications when the user logged out of the Bria Branded Client client. Make sure to log into Bria Branded Client especially after upgrading to a new version. LDAP search Previously on the mobile client, the user needed to type * in the directory search field in order to perform a wildcard search. With this version, the mobile client performs a wildcard search when the directory search field is empty. This change aligns the behavior between the desktop client and the mobile client. This version contains improvements to the overall stability and performance of VSP Branded Client and miscellaneous bug fixes. When Settings > Preferences > Native Integration is enabled and the iPhone is connected to a Bluetooth device, the audio output varies depending on how you answer the call. If you use the Bluetooth device to answer the call, the audio is sent to the Bluetooth device. If you use the iPhone to answer the call, the audio is sent to the iPhone.

Resolved issues There have been improvements to the overall stability and performance of Bria Branded Client, such as: Improved handling of push test calls and push video calls. A fix for Bluetooth mute where users muted using Bria Branded Client UI and Bria Branded Client displayed muted; however, the Bluetooth device was actually unmuted.

Stability Updates

Stability Updates