In this release, we have implemented a resolution to the logout issue some may have been experiencing.
Ratings and Reviews
The Wawa App
This morning, as I'm sitting in my study reading the latest edition of “Hoagie Lover Magazine” and sipping on a delightful beverage, I glance to my phone to see an update to one of my favorite mobile applications - the Wawa app. I threw my drink and my light reading into the fireplace and began to feverishly download the new version. I call my personal assistant Janet and let her know to clear my afternoon. As she begins yelling at me, begging me to attend a job interview and my mother’s birthday party, I hang up the phone. This is important, Janet.
Frothing, I began to peruse the new app. The once dark backdrop to Hoagietown has been replaced with bright, refreshing visuals throughout. While mobile ordering, I now see glorious/high-res/glossy images of my favorite condiments. A new feature, the addition of a “Rewards Card”, allows me to pay for my hoagies with my payment of choice instead of my Gift Card – which is a delight to me, as I can finally begin to deplete my collection of rolled nickels and earn rewards while doing so.
Just as my unrelenting excitement for the Wawa Mobile App couldn't get any more intense, they go ahead and release a fully redesigned app! This concludes my review, as I will be placing my order for a Classic Italian and then stopping at the park to shout at the ducks. The perfect day awaits me!
App is good, when it works
This app needs to be made far more robust than it is.
1. The app “goes dumb” at the store. Many times I’ll open the app while waiting in line to pay. It will throw the Touch ID screen, not recognize me when I do so, throw me the password screen, and then not recognize my password when I type it (and yes, I’m triple positive it is the right password. It’s burned into my memory from going through this so much). It is annoying having to type your password when you have handfuls of stuff from the store to carry. I have to get out of line, find a place to put all my crap down, and deal with something that I shouldn’t have to. I often wind up using a card or cash to pay because the app can’t get its act together and, as a result, I get no points for the transaction.
2. Adding money to the app is clunky. It makes you re-authenticate to select a credit card to charge. Then the kind of crap from #1 starts happening again. Make it so Touch ID universally grants access to the app.
3. This app is too clickety-tappity. It’s too hard to quickly reload the card when you need to. It’s also too hard to find what you want to do. “Reload card” should be on the main menu near the top, not 3 or 4 taps away. It’s easier to find nutrition info and who cares about nutritional info from the products you buy at a convenience store???
4. The main menu needs a redesign. The Ordering section is always expanded and doesn’t need to be.
Wawa is pretty fantastic!
I visit Wawa semi-regularly, and because my daily life takes me back and forth between Philly and the Malvern area, I have five stores that I frequent. If I’m reading the store locator map correctly, I visit stores 97, 125 and 21 near where I live and the stores 205 and 8091 (this new one is super nice!!) near where I work. During other travels, I’ve also visited the stores 270 and 191 on a less frequent basis. I have always had great experiences at all of these stores. The stores are clean, the food is always just how I wanted it, the coffee is perfect and the staff is always friendly, polite and helpful. The only time I was ever sad that my favorite coffee was all out, a staff member noticed and made a new pot just for me and then made sure I got my coffee for free for having to wait. I didn’t mind having to wait at all, especially since it was late afternoon and I was on the way home from work anyway, but getting free coffee for it definitely made my night. I wish now that I could remember which store that was, but all of the ones I visit are pretty awesome.
Keep up the good work, Wawa!
- Wawa Inc
- 99.1 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Wawa, Inc.
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