We Energies 4+

We Energies Outage, Bill, Pay

WEC Energy Group Inc.

    • 4.8 • 25.9K Ratings
    • Free

iPhone Screenshots

Description

Introducing the We Energies app that puts you in control. Anytime. Anywhere.

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Dollar limit alert
Get notified when your energy charges reach the dollar limit amount you set.

Program sign up
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer
View your current bill breakdown and your bill history.

Report an outage
Quickly report a power outage in your area.

Outage notifications
Know the estimated restoration time, cause and number of customers affected in real time.

Interactive outage map
View the outage map to see currently affected areas.

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

What’s New

Version 2.14.0

This release includes improved app performance, new usage and budget billing details, additional enhancements and bug fixes.

Ratings and Reviews

4.8 out of 5
25.9K Ratings

25.9K Ratings

SamW60 ,

Easy as pie !

If you don’t have the App yet then you need to download it right away . It makes things much easier, I can pay my bill with just a couple taps . One thing I love I can just tap my App and see what my balance is . I can see when the due date is . Then that makes it easier to pay my bill on time . I did not grow up with the internet , so I don’t like using it . However I have no problem using the app, it’s so easy. You can see what you paid compared from last year . You can see exactly how much you pay from month to month. I would highly recommend using this App !

milwj ,

Crappy app

while it does have some nice features, the very first thing that this app did was it forcibly enrolled me in electronic statements, without asking. What a great way to make a first impression. Some of us do not want to have to log into dozens of different websites for all of our banks, investments, utility providers, services, and other statement-generating businesses every month. It is in no way easier or better for the end user. I do not want to be tasked with having to keep track of all of these, and I still have to download and print many of them out for tax purposes, so it is better just to have them mailed through the USPS, which is simple and reliable. I am tired of hearing the lie of how much easier electronic statements are, and I highly resent being automatically enrolled without even being asked. it just shovels more work off on to the consumer, and is a poorly disguised attempt to reduce We Energies costs of doing business.

Developer Response ,

Hi milwj, Our app puts you in control! Paper-free billing is optional. You can turn your paper bill on in "Settings" on the bottom of the screen. Click on "Account Preferences", toggle your paper bill on & click on "Save" at the top of the screen. We appreciate your feedback and hope you will go back to utilize all of our “nice features”. If you have additional suggestions or questions, please contact us at WEMobileAppSupport@we-energies.com. We Energies Mobile App Team

laedt ,

Upper management doesn’t appear listen to customer

I am disappointed with the new billing statements which require 2 papers (more land fill) rather than 1 and are not as easy to understand as the previous billing statements. I am on “time of use” and no longer receive the amount of money I save.
Also, I receive my check on the first of the month and have asked if I simply could receive my paper statement by the first so I can get my money management completed. While the customer service people (who are usually very helpful) tried many times to help me achieve my request by changing my due date, it didn’t help me achieve my simple request. I have gone to the app snd don’t know if this will help.
So I am not happy with We Energies because while I am a good customer who simply wants to pay my bill, you make this request so much more difficult than it used to be.

App Privacy

The developer, WEC Energy Group Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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