We Energies 4+

We Energies Outage, Bill, Pay

WEC Energy Group Inc.

    • 4.8 • 6.2K Ratings
    • Free

iPhone Screenshots

Description

Introducing the We Energies app that puts you in control. Anytime. Anywhere.

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Dollar limit alert
Get notified when your energy charges reach the dollar limit amount you set.

Program sign up
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer
View your current bill breakdown and your bill history.

Report an outage
Quickly report a power outage in your area.

Outage notifications
Know the estimated restoration time, cause and number of customers affected in real time.

Interactive outage map
View the outage map to see currently affected areas.

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

What’s New

Version 2.8.1

This release includes safety information, performance improvements and minor bug fixes.

Ratings and Reviews

4.8 out of 5
6.2K Ratings

6.2K Ratings

dfg14 ,

Great app!

I didn’t think I needed another app....was comfortable enough getting needed info from the website. but.....I was wrong! Downloaded the app to give it a try, and this morning received our first notification of a new bill. One or two touches on the phone.....and there was the bill. No log-in, no need to open a PDF of the bill, etc. very easy to use!

milwj ,

Crappy app

while it does have some nice features, the very first thing that this app did was it forcibly enrolled me in electronic statements, without asking. What a great way to make a first impression. Some of us do not want to have to log into dozens of different websites for all of our banks, investments, utility providers, services, and other statement-generating businesses every month. It is in no way easier or better for the end user. I do not want to be tasked with having to keep track of all of these, and I still have to download and print many of them out for tax purposes, so it is better just to have them mailed through the USPS, which is simple and reliable. I am tired of hearing the lie of how much easier electronic statements are, and I highly resent being automatically enrolled without even being asked. it just shovels more work off on to the consumer, and is a poorly disguised attempt to reduce We Energies costs of doing business.

Developer Response ,

Hi milwj, Our app puts you in control! Paper-free billing is optional. You can turn your paper bill on in "Settings" on the bottom of the screen. Click on "Account Preferences", toggle your paper bill on & click on "Save" at the top of the screen. We appreciate your feedback and hope you will go back to utilize all of our “nice features”. If you have additional suggestions or questions, please contact us at WEMobileAppSupport@we-energies.com. We Energies Mobile App Team

G&K2019 ,

Can’t log in on the app!!

Something is wrong with the app! It was working fine for awhile but I’m no longer able to log in on my phone. I keep getting an error message saying my email address or password is not correct. I’ve had to go on my laptop instead… where the exact same email address and password is used to successfully log in with. If the email and password work to log me in on my laptop, then I shouldn’t be getting the error message from my phone app that they’re not correct! I tried uninstalling and reinstalling the app, but that hasn’t helped either. I’ve carefully retyped the info multiple times, even though it is in my stored passwords that used to log me in with no problem. :(

Developer Response ,

Hi G&K2019, We’re sorry you have had an issue logging into the App. Please make sure you are on the most current version of the App. You could also try to change your password and see if you are able to log in. If you continue to have issues, please contact us at 800-452-3312 so we can assist you. Thanks for your feedback! We Energies App Team

App Privacy

The developer, WEC Energy Group Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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