Weight Gurus Ratings and Reviews

Great app

This has been a great app to track my weight. I’ve used it several years now and it’s been very handy and consistent. I really like it.

I would give a five star if it didn’t have the stupid update.

The new update won’t take in my body fat, my bmi, water weight, etc. and I have to type in my weight but it doesn’t show my body fat and other things for no reason. This is why I am giving this a three star review (for now). Once y’all get a better updated, I will give it a five star. Plus I called customer support and nobody answered the phone. So unprofessional. 😡

Developer Response ,

So sorry for the trouble you've had. We would love to help fix these issues you have been experiencing. Please contact us at info@greatergoods.com or by phone at (866) 991-8494. Also, mention case number: BHiOS018.

Pretty solid app

This displays everything the scale does and I especially like to see the plot chart to see how my numbers are trending. Sometimes though connecting to Bluetooth is a little flaky. It’s gotten better with the last versions though. I would REALLY like to see an Apple Watch version developed! That would be very handy for me.

App has changed

Weighed this morning than went to the app. It’s changed and I do NOT like it. You have to drill down in the history in order to see the items other than your weight. It used to all be on one screen which means I could do a screen shot of weeks worth of all the information and send to my supporters. Now I can’t do that. Have been using this since 2018. Change it back please.

Developer Response ,

We appreciate your feedback, and sincerely apologize that our app no longer meets your expectations. We're committed to improving our app, and your input is invaluable in helping us make the necessary enhancements. If you have any specific suggestions or concerns, please feel free to share them with us (info@greatergoods.com), and we'll do our best to address them and provide a better user experience. If you do reach out directly, please mention case number: WGiOS239

Connectivity and login issues

Dedicated user - but multiple times now I need to kill the app and cycle power on the phone to get Bluetooth to talk to the scale. ( other Bluetooth devices seem to not have this issue with my phone ) Also - why do I have to log in after upgrading each time - app should remember better Hope next upgrade fixes these issues.

Bluetooth syncing has improved, and I didn’t have to log in after this upgrade-thanks

Revisited the review after a pop up add came up that I could not dismiss- was it trying to force me to click the link - that is bad!
Thanks though for adding a setting to opt out of pop ups

Developer Response ,

Thank you for the update! Please if you run into any other issues, don't be afraid to reach out and let us know!

Awesome!!

I absolutely love this! It so easy and simple! Only thing I haven’t quite figured out is out to add another person.

Product doesn’t seem to last

After a couple of years of use, the scale no longer works on Bluetooth. Have tried reconnecting to the app, ensured all Bluetooth settings on, app up to date….. what’s the point if I have to manually enter everything??? So now I need a new scale. Shopping for a different brand. Regret this purchase.

Developer Response ,

I'm sorry for the trouble you've had with the scale. We would love to talk through troubleshooting with you. We will just need to hear from you directly at info@greatergoods.com or (866) 991-8494. Also mention case number: WGiOS257

Not happy with the update

We used to love the consistency of the metrics. This new update changed it all. My muscle mass went down 4%, and my husbands body fat went up 6% and his muscle mass went down 5%. IMPOSSIBLE. That can’t happen in a day. And our lifestyle won’t allow that giant swing. What’s going on with the scale?

Developer Response ,

I am so sorry for the trouble you've had! We have some troubleshooting steps that could help resolve your issue. We would love to help guide you through this. Please contact us at info@greatergoods.com or by phone at (866) 991-8494. Also, mention case number: WGiOS241

Nice update

Loving the new layout and update. Just need to keep getting good readings when I step on the scale now. Sometimes it’s a hit or miss but for the most part it measures everything when I step on the scale.

Developer Response ,

We appreciate your feedback, and we're sorry that your scale is not working 100% of the time. We are here to assist you further, so if you have any additional details you'd like to share with our customer support team, please feel free to reach out to us at info@greatergoods.com. Kindly reference this number: WGiOS238. Thank you!

Weight Guru App

The app stopped working recently. Other comments seem to indicate a recent update is to blame. I’ve used this app for a couple years. Hopefully, I won’t lose my data.

Developer Response ,

I'm sorry for the trouble you've had with the scale. We would love to talk through troubleshooting with you. We will just need to hear from you directly at info@greatergoods.com or (866) 991-8494. Also mention case number: WGiOS256