WeldDesk

Business

Free · Designed for iPad. Not verified for macOS.

Manage your helpdesk on the go. Respond to customer conversations, update ticket status, and stay connected with real-time notifications — all from your phone. WeldDesk is the mobile helpdesk app for support teams using WeldSuite. Handle customer conversations instantly, wherever you are. Your inbox updates in real time — new conversations appear the moment they arrive. Filter by status, search across all conversations, and get to the right ticket fast. Reply to customers directly from your phone with a full conversation view. You'll see typing indicators when customers are composing a message, and incoming replies land instantly. Your messages appear immediately too, so there's no waiting around. Need to create a ticket on the go? Set the subject, description, priority, and an optional customer email — all from your phone. You can also open, close, or reopen conversations and adjust priority levels right from the conversation screen. Your customer contacts are always available. Browse the list, tap a contact, and see their details and history. Everything stays in sync with your WeldSuite workspace. Your team sees the same conversations, assignments, and status updates whether they're on mobile or desktop. Sign in once and you're connected across all WeldSuite apps. Dark mode is included if you prefer it. WeldDesk requires an active WeldSuite account.

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The developer, WeldSuite, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Seller
    • WeldReach B.V.
    Size
    • 36.6 MB
    Category
    • Business
    Compatibility
    Requires iOS 15.1 or later.
    • iPhone
      Requires iOS 15.1 or later.
    • iPad
      Requires iPadOS 15.1 or later.
    • iPod touch
      Requires iOS 15.1 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    • English
    Age Rating
    4+
    Copyright
    • © 2026 WeldSuite
  • Privacy Policy

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