Wells Fargo Mobile 4+

I’ve been a Wells Fargo account holder for a bit over 16 years now and have NEVER had an issue finding anything I needed on the app..
The most recent review was dated in March this year, all the others have been older..more than a year.. so I’m assuming all the issues they speak of like finding transactions, who and when they were made, fraud dept, etc have been addressed.
The first, there have been 5 times I believe, my account has been hacked/compromised Wells Fargo has been on top of it from the git go. Except the time the gal wanted to know if I wanted my debit card left open to see if it was paid.. I told her no, close it and she did.. But the best advice I ever had from a banker was to turn off my overdraft option.. He said if someone could get into my account they would deplete my entire account.. and that if I did online banking to open a separate account, attached to my original one, that no one but me could access.. It does not require a minimum amount to keep open.. It has been a godsend.
That account was started when the teller at my local office ask me if I wanted to open a Save As You Go account.. each time I use my debit card a dollar goes into that account.. I have since added a separate savings account to that account..Those $$’s soon add up, and I use that as Mad Money or addition to my vacation $$..
So you get no argument about Wells Fargo.. Great bank, great people working there..

Been banking w Wells Fargo over 3 years now and have always been treated like a five star customer even though my bank account is not in the same ball park as some high investors or high ranking deposits in fact I’m low income and my deposits are limited and I’ve had many over drafts and been a victim of fraud due to the fact my atm card has been stolen and used on a few occasions that really set me back Wells Fargo has always been there for me and helped bring my account back up to my current deposit amount afte the money was stolen. I can’t thank them enough for they’re helped me out of very difficult times and they were able to recoup my losses and credit my account which was a huge relief for me financially I would have been in the hole w no money to pay my rent and bills thank goodness they were able and willing to switch back the fraudulent charges and even cover my overdraft fees that were incurred. Their fraud team is exceptional and knows how to spot the problems and immediately deal w its infractions and concurrent issues which seem to hit my account more than once. Thank You Wells Fargo Bank for being there for me when most banks would turn away my issues of concern and loss you have been there to help and support me seeing to it in a most efficient and timely manner I’m truly grateful and thankful for your service. Keep up the good work of customer service and support!

The Wells Fargo app is a very good one - you can nickname accounts (even ones from Greenhouse by Wells Fargo), send and request money via Zelle in-app, and add external accounts and initiate transfers from the app. The colors are nice and vibrant, and the iconic stage coach graphics are nice. There are some minor quirks, of course; certain options are given names instead of using the description (i.e. card lock/unlock is under “Control Tower”), so it can be a bit difficult to find certain options or features, at least when you haven’t used the app in a while. Some suggestions for the app - incorporating pictures of bank cards (debit and credit) within the app would be a neat visual; being able to rearrange your accounts within the app (like Chase and Capital One) would be awesome; and maybe some trivia in the app would be nice, including historical trivia about Wells Fargo bank, being one of the oldest banks around (US). When clicking/tapping on the last four digits of accounts numbers to see the whole thing, seeing the routing number would be awesome, so you know are what it is, and being able to copy it to the device’s “clipboard” would be awesome. And finally, being able to view product information would be really nice; ie. view information for checking/savings accounts, as well as credit cards & certificate accounts too. Hopefully some of these things could be implemented in the near future.