Bilt Rewards 4+

BILT has totally changed the game for renters! As soon as I heard about getting points for paying rent that can be used towards travel, i had to jump in. It was a no brainer! The app makes it very easy to sign up for the BILT rewards credit card. Once you receive your card, the process/instructions to setup the rent payment is very easy and all the info is right in the app. Points are updated as transactions are posted which is great compared to other companies where you don’t see your points for months! The app has cool blog posts on travel ideas and BILT as a company just makes it a fun experience being using the card.

Few feedback points for the app. I wish it would sync more with the Wells Fargo features directly in the BILT app. To see statements, set up payment for the card, view billing cycles, instant transaction notifications, card settings, etc. all need to be done via the Wells Fargo account. I know WF is their payment processor but some better integration with the BILT app for these features would be nice. Setting up the Wells Fargo end of the card required some work and isn’t as straightforward but hoping this improves over time.

Overall love the BILT card, love their support, and love the insta challenges they have to keep it fun and interesting. Getting points for rent is great! Thanks BILT!

To comment mostly on the app here (because the credit card and service it provides is great through and through), it’s a wonderful experience from the minute you open it, which will be often, because it’s more than just an accounting of your transactions. The articles about travel destinations and how to get value are fun for the point newbie to read and the gallery of gifts you can purchase with your reward points are truly unique. What I like most is that the app just works and has a simple layout. It’s easy to track my rent check payment status from check printing, to mailing, to depositing by my landlord. There’s options to auto-pay and automate from your bank account so there’s really no heavy lifting on the users end, just set it up once, use the card a few times a month, and earn some automatic points for making the purchase you already make every month anyway! Thanks BILT!

Don’t get me wrong, I really enjoy this app. However, I am a legally blind user that navigates my phone with the VoiceOver screen reader, and I cannot easily use the app independently because a lot of the screens either don’t have correct labels on the buttons or the page doesn’t read at all. For instance, the screen reader wouldn’t read the login screen, so I had to turn on screen recognition in order for the phone to guess what’s on the screen. As soon as I click the login button, I am able to turn off screen recognition to login. Another example occurs when I’m trying to click the confirm button on the page where you remove the house address to add a new one. In this instance, I had to ask one of my sighted friends to click the button for me. This shouldn’t be this hard to use the app. I would strongly advise the app developers to consult with people, who use a screen reader daily, to improve this app. A lot of blind and low vision individuals pay rent every month, and they will not be able to use this app if they are not technologically savvy. I hope to be able to recommend this app to blind and low vision users in the future, but as of right now, I cannot recommend this app to any of my friends because it’s way too difficult to navigate the app using a screen reader.