iPhone Screenshots

Description

Download the Western Union® (WU) money transfer app and quickly start sending cash worldwide, 24/7!

Transfer money internationally to friends and family in 200+ countries and territories completely digitally - or send cash globally to an agent location for pickup.

USE THE TRUSTED MONEY SENDING APP :
- Send money globally from the US quickly, 24/7
- Track your money transfers or pickup, instantly
- Repeat transfers to family & friends using quick resend
- View live exchange rates for US & global currencies
- Make international bill payments & manage accounts
- Find thousands of US agent locations for cash pickup
- Access the app with secure touch ID login
- Receive discounts through My WU Rewards

SENDING YOUR MONEY IS QUICK AND EASY
Download the app and create an account to quickly get your transfer started. Send money with a few taps and pay for it instantly with your debit or credit card - or start a money transfer and complete the payment in cash at a nearby agent location. Your family and friends can receive the funds through wire transfer directly to their bank account or mobile wallet - or pick up the cash at a convenient location near them in their own currency. Western Union has more than 500,000 locations in over 200 countries and territories.

TRUSTED INTERNATIONAL MONEY TRANSFERS
It’s easy to send money abroad with the WU app. Track all of your own money transfers immediately after hitting "Send".
Send money to over 500,000 agent locations for pickup:
- AFRICA: Including Ghana, Ethiopia, and Kenya
- ASIA: Including China, India, and the Philippines
- EUROPE: Including France and the UK
- NORTH AMERICA: Including Mexico, Latin America, and the Caribbean
- SOUTH AMERICA: Including Brazil and Colombia
- AUSTRALIA

Money transfer to mobile wallets is available for some international locations. Western Union also offers money transfers and cash pickup for overseas US military bases.

SEND MONEY WITHIN THE US
You can send funds domestically with the WU app as well. Send money to family and friends through wire transfer to a bank account or mobile wallet, set up cash pickup at a US agent location, or transfer money into a correctional facility account (for a county, state, or federal prison inmate).
MAKING THE MOST OF YOUR WESTERN UNION APP
In addition to tracking details of money transfers you’ve sent and making payments, use your WU app to look up US agent locations. You can visit any of the 42,000 US locations to complete more Western Union transactions, including:
- Paying cash to complete a transfer you started on the WU app
- Sending money orders
- Reloading prepaid phone minutes (up to $15 USD, for select mobile operators in Colombia, El Salvador, Ghana, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Nigeria, and the Philippines)
- Picking up cash as a receiver

FEES AND IMPORTANT DISCLOSURES
Western Union makes money from both transfer fees and currency exchange. When choosing a money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to the account number you provide.

When using a credit card to send money through WU, an issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these fees and charges.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details.

What’s New

Version 9.6

Thanks for your feedback. We’ve listened and made improvements to the WU app.

What’s new:
- Bug fixes

Ratings and Reviews

4.8 out of 5
477.3K Ratings

477.3K Ratings

Franklyn T Grant Jr ,

Loving this app in these times.

I like the app I don’t care too much for the service.

I find it funny that you can send someone money three times in one month but it does not factor in the dollar amounts.

For example:

if I want to send someone $5000 today tomorrow and the next day that is considered three times so the person has gotten $15,000 from me.

that’s a lot of money for some people now if I send somebody a dollar today and a dollar the next day and a dollar the next day that’s only $3 dollars.

it limits you by how many times you send a month but not by dollar amount. that is the dumbest thing I’ve ever heard. The reason why I say this is the dumbest thing? they say it is to stop money laundering money”!

laundering should be by dollar amounts not by how many times you have sent. Clearly a dollar today a dollar tomorrow and a dollar the next day is not even laundering that is by far, so far from ever hurting an economy.

Even $100 today $100 tomorrow and 100 and the next day that is not laundering. If anything that is trifling if someone made that low of money dealing and wanted to launder $300 and its not even worth their while.

But whatever. Who am I?

So I say all of that to say,.... during these time of covid and world issues people need help. So I send what I can when I can and on the fourth time, my friend in Another country was turned away. You can one get money three time a month.

Great App though

Developer Response ,

Hello Franklyn, your feedback is greatly appreciated and will be considered to improve our services. Thank you for sharing your experience.

jayyyyy 92 ,

UNBELIEVABLY FRUSTRATING!!

This is by far the worst experience I have ever had trying to send money… I tried to send $500 to my sister because she needed money for school clothes and supplies for my three nieces. I put all my information in and hit confirm to send. I then got a message saying I needed to verify some things, so I added my drivers license and everything they needed. I got a message saying “your transfer is under review this usually takes 30 minutes blah blah blah” a whole day goes by and it still said the same thing. It wouldn’t even let me try to send another one unless I canceled the first one!! Ok my sister really needs the money at this point so I cancel and try again. I GET THE SAME MESSAGE about the 30 min crap. I’m worried if I cancel it again and try to send a new transfer that i might mess something up. Another day goes by and nothing. I finally just went ahead and used a different platform but this is absolutely ridiculous!! The sole purpose of this app is to be able to transfer money so I’m really just confused and highly upset that I wasn’t able to and not only that there was no clear reason as to why it was happening I never got an email or anything. A complete waist of time and my sister had to wait almost a week and go buy school supplies the night before the first day of school because of this. I Will NEVER use WU again ever! Deleted the app and not looking back! ✌🏼

MontoyaMontoya ,

NOT WORTH IT .

The first time I used it was no issue, I’ve send my mom money apparently she was blocked from the system I then proceeded to ask the lady from customer service if she was able to change the name of the receiver and she kept ignoring everything I said. I asked several times if it would be easier to just change the senders name like they usually do in store and she kept saying that they didn’t do that when in the app it clearly stated “call customer service “ to edit the name . I ended up getting a re-fund then proceeded to send my dad money none the less had another problem and called immediately just to get no answer it’s been the 14 time I call and have to go through all he options just to get to the point where it says “ hold in the line for a customer service representative “ and about 5 seconds later an operating talking another language pops up and the call is ended out of all 14 calls just one went through and had me waiting “a couple of minutes “ that turned into over a 30 minute wait just for them to never pick up . I then emailed them with the problem but said I would be contact within 24 hrs ! Are you serious ? But yet nothing ... I’ve called 3 different numbers of there so claimed 24& 24/7 hr customer service wich is a total bs . & here I am struggling just because apparently it would be cheaper and more convenient when u still end up paying more less the same thing .

Developer Response ,

Thank you for reaching out to us and we are so sorry for the inconvenience caused. Please allow us to help you by contacting us through the following channels:

Twitter: https://twitter.com/WesternUnion

Facebook: https://www.facebook.com/WesternUnion/

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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