Easy to Send, Simple to Receive.
Send money 24/7, easily view exchange rates, and quickly repeat transfers all from The WU® App.
Download the Western Union® money transfer app and start sending cash worldwide today!
Send money with a few taps and pay for it with your card or start a transfer and complete the payment in cash at a nearby agent location. Your family and friends can receive the money in their bank account, mobile wallet or pick up the cash at more than 500,000 locations in over 200 countries and territories.
SEND MONEY ON THE GO
• Transfer money 24/7, virtually anywhere you have your phone
• Check currency exchange rates*
• Scan your debit and credit cards1 for quick setup – less typing, less mistakes
• Start a money transfer on the app and pay in cash at an agent location
• Reach billions of bank accounts worldwide
• Send cash to over 500,000 international locations
• Quick-login with Touch ID
MANAGE YOUR TRANSACTIONS
• Track transfers on your phone
• Look up nearby agent locations
• Set up repeat transfers for your family and friends
• Pay bills to thousands of companies within in The WU(R) App
• See past or pending transactions
• Update and change account details
Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.*
^Card issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these fees and charges.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details.
Thanks for your feedback. We’ve listened and made improvements to the WU app.
- Bug fixes
Ratings and ReviewsSee All
Wonderfully convenient and hassle-free
Before this app, I used to send money to Guatemala using the western union website. Most of the time, my bank declined the charge. I’d have to call them up and tell them it was OK, and then try again. With this app, the transaction ALWAYS goes through the first time without hassle. Maybe because I use Touch ID with this app, the bank trusts the transaction. As to the rest of the app, it remembers everything, making it easy to repeat transactions. Using ApplePay is great, too. The app is reliable and solid, never glitches, and is a joy to use. Great job!
I have one suggestion: I love the fact that I can share the receipt with the recipient so they have the MCN number. One problem: it writes the email in English, though I’m sending to Guatemala. Please add the ability to choose the language of the shared receipts. Basing it on the system language or keyboard language is not good enough. English is my first language, and my phone is setup up accordingly. But, it’s not the language that I use with the recipient.
Developer Response ,
Thank you very much for sharing with us your review and insights about the app,Anon5383. Rest assured that this has been noted as we continuously listen to customers such as yourself, in order to respond to their needs, and better our products and services. Remember too that you can always contact our support team via the Help Menu in your App, or by sending an email with your user ID to firstname.lastname@example.org. Our specialized team will help you to solve this issue, as soon as possible. Again, thank you, a great day ahead of you and we hope you can check out our MY WU rewards program whose details can be found below:
A great weekend to you!
NOT WORTH IT .
The first time I used it was no issue, I’ve send my mom money apparently she was blocked from the system I then proceeded to ask the lady from customer service if she was able to change the name of the receiver and she kept ignoring everything I said. I asked several times if it would be easier to just change the senders name like they usually do in store and she kept saying that they didn’t do that when in the app it clearly stated “call customer service “ to edit the name . I ended up getting a re-fund then proceeded to send my dad money none the less had another problem and called immediately just to get no answer it’s been the 14 time I call and have to go through all he options just to get to the point where it says “ hold in the line for a customer service representative “ and about 5 seconds later an operating talking another language pops up and the call is ended out of all 14 calls just one went through and had me waiting “a couple of minutes “ that turned into over a 30 minute wait just for them to never pick up . I then emailed them with the problem but said I would be contact within 24 hrs ! Are you serious ? But yet nothing ... I’ve called 3 different numbers of there so claimed 24& 24/7 hr customer service wich is a total bs . & here I am struggling just because apparently it would be cheaper and more convenient when u still end up paying more less the same thing .
Developer Response ,
Thank you for reaching out to us and we are so sorry for the inconvenience caused. Please allow us to help you by contacting us through the following channels:
Sour Customer Service
I would have given them 5 stars but since the customer service agent lacked proper training and proceeded to hang up on me once handling my 1st concern without asking if I needed further assistance they get 3 stars. I’m sorry but when I’ve sent over $1000 total using your services this year and about $200 in FEES you need to be polite and engage with your customer by asking to place them on hold instead of having “dead air” as we call it in the customer service industry. I had to ask multiple times if she was still on the phone with me still. Also learn to ask if your customer needs any further assistance or if all of their needs have been met prior to releasing the call because you hate your job. BE AWARE that if you have to for some reason cancel a transaction they try not to refund their fees. I had an issue where the receiver of the funds couldn’t collect because the attendants kept seeing a “failure” on their end. Then Western Union said I’d get a partial refund. Umm no. Not how that works. Ima try to now find another route to send my mother money. Not dealing with them again. The app works perfectly outside of this circumstance.
Developer Response ,
Thank you for your feedback, your opinion is very important to us, since it's what lets us improve our services.
- The Western Union Company
- 138 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Burmese, Cambodian, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- © 2018 Western Union Holdings, Inc.
With Family Sharing set up, up to six family members can use this app.