Xoom is the fast, safe, and reliable way to send money to friends and family abroad. We have you covered with:
24/7 transaction protection and fraud monitoring. Because we're a PayPal service, your transactions and financial info are secured by PayPal's trusted technology
Competitive and transparent rates for you, and no transaction fees for your contacts
Easy access to your PayPal wallet, so you can use your PayPal payment methods on Xoom
Upfront delivery times and real-time tracking updates, so you know when your money will be delivered
Multiple ways to send, including bank deposits, cash pickup, and mobile wallet transfers
Quickly reload mobile phones. Just log in to Xoom, enter your contact’s number, and pay in seconds
Send money directly to friends and family – they don’t need a PayPal or Xoom account
Send money to all major banks including BBVA Bancomer, BanCoppel, Banorte, and Banamex. Money is typically available same day*. Your contacts can pick up cash from over 41,000 trusted locations like OXXO and Elektra. Money is typically available in minutes*. Reload minutes to Telcel, ATT&T, and others
Send money to over 35 banks including Banco de Oro and Bank of the Philippine Islands. Your contacts can pick up cash from over 12,000 reliable locations like Cebuana Lhuillier and M. Lhuillier. Money is typically available in minutes* when you send to banks or for cash pickup
Send money to all banks in India including State Bank of India, ICICI, HDFC Bank, and Axis Bank. Send via UPI ID or with your contact’s bank info. Your contacts can pick up cash from over 100,000 convenient locations like Muthoot Finance and Manappuram Finance. Money is typically ready in minutes* when you send to banks or for cash pickup
Send money to all major banks including BanReservas, Banco BHD, and Banco Popular. Money is typically available next business day*. Your contacts can pick up cash from over 500 trusted locations like Caribe Express and Banco BHD León. Money is typically available in minutes*. You can even send money to someone’s doorstep via Caribe Express or Remesas Dominicanas
Send money to all major banks including Bancolombia and Davivienda. Your contacts can pick up cash from over 2500 locations like SuperGiros and Bancolombia.
You can even send money to friends and family who live in the United States! Send money to your contact’s bank account, or their Visa or MasterCard debit card. Your contacts can pick up cash from over 5,000 locations like Ria. Money is typically ready in minutes* when you send to banks or for cash pickup
You can also send to: Albania, Algeria, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cayman Islands, Chile, China, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Liberia, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Uganda, Ukraine, UAE, UK, Uruguay, Vietnam, Zambia, Zimbabwe
*Transfers subject to review and may be delayed or stopped if an issue is identified
We regularly make improvements to the app with each release.
Our latest update contains fixes and enhancements to make your sending experience more seamless.
Ratings and Reviews
Not easy or quick
The first time I sent money through the app it worked great. Money was available quick and there were no issues. I tried to send more money the next day and I get a phone call telling me that they need to verify some information from me. Okay that’s fine. I give them my email, phone number, full name of the recipient. Then they ask me why I’m sending the money? Why does it matter why I’m sending the money it’s my own money? Then they ask when I’m gonna send money next. I tell them I don’t know, I’m not sending it on a schedule, it’s money to help out a family member. The lady on the phone then tells me that I need to send in a valid ID and my bank statement to make sure I’m not “caught in a scam”. I told her I can’t send those in right now, I’m in Mexico. She tells me that if they don’t receive the documents within 48 hours the transaction will be canceled. I was sending the money because I needed it quick and this is not quick at all. The lady couldn’t help me in this situation in any way. They also cancelled any transaction my boyfriend and his sister (who have sent money through this app many times) tried to send to the same family member. Ridiculous.
Scary Business Practice
Used Xoom a couple of times successfully. I Had to reset my password and it warned me that if i forced a reset it would have to delete all my saved bank accounts. Good security practice which I’m fine with so i went ahead with it. Then when i was processing a transfer I entered my bank account and it returned an error stating that this account already existed.. I tried my debit card and received same message. but I thought that it deleted all my previously saved accounts? I didn’t get an option to use a saved account. Called customer service and the person very briefly told me that they could. It delete my accounts in the backend and there was no way for me to try to use them so there is nothing they can do and that the only option was for me to use another account. I explained that those were my only two accounts checking and debit and that I don’t have a different account to use. Normally people just have one checking account. His answer bluntly was “sorry there is nothing we can do”. He pretty much told me that I have to go do business with someone else. Needless to say I created an account with Remitfy and worked perfectly as advertised. cheaper fees also. Now I need to figure out how to get Xoom to delete my accounts from their systems. It’s scary to know that they keep everyone’s accounts in their databases permanently and their systems is so messed up that their customer service is telling people that they can’t erase them!!
This app/company is AWFUL
This company is profoundly dysfunctional. Transactional security is high touch - which can be a positive - but because customer service and verification is totally non responsive, completing transactions is impossible. After attempting to complete a relatively low dollar value transaction, I received an email a few DAYS later that the transaction had been canceled for “security reasons” - nothing more specific. The email instructed me to write to its “appeals” department to dispute the cancellation. I did so. TWO WEEKS later I had still received no response. I called their “customer service” - communication was extremely difficult. I was asked a host of redundant and inane questions. After 20 minutes I was told that everything was verified and that the transaction would go through. To my surprise, I received an email inviting me to attempt another transaction - in other words the company would not complete the original transaction on its original terms, but expected me to “try again.” I had just wasted TWO and a half weeks attempting to verify a transaction this company was not going to honor even after I had “successfully” verified it. This is obviously problematic when you are sending or receiving money internationally and have exposure to changes in exchange rate. My wife ultimately completed the transaction without incident on TransferWise. I hope PayPal can get it’s money back for this lemon.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Xoom Corporation
- 207.7 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Dutch, French, German, Hungarian, Italian, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Vietnamese
- Age Rating
- © PayPal, Inc.