Wetzel's Pretzels +4

I hadn’t use the Wetzel’s app in a while and was having trouble scanning the receipt and one of the young ladies(Elysia) helped me out updating the app. That was so nice she really went above and beyond with customer service. Love it when I encounter ppl that have the patience and take the time to help customers like myself. Thank you Eliscia at Wetzel’s on Garrity Walmart.

Making an account was so difficult for no reason. First, I tried using my Apple ID account, like the app suggests, but then it didn’t use my correct email in the autofill so I deactivated the account, since I couldn’t verify my email. THEN I tried making a new account entering all my information in manually, but it didn’t allow me to make the account because apparently deleting my Apple ID account meant I couldn’t use the same phone number?? THEN I tried making a whole new account with a completely separate email, with no intention of using my phone number at all, and I got an “error” message saying that I’ve “reached the maximum amount of guests allowed per device” for the app! I deleted and redownloaded the app TWICE - same error message! My phone is up to date on software updates, so I don’t think it’s that - it’s just the app giving me a hard time. Really frustrating and just ridiculous!!

Why can't I order Almond Bitz? Is it an in-person menu item only? I can order anything in the app, even the limited menu options, but I can't order Almond Bitz. Even on third party apps like Uber eats or doordash, Almond bitz is not an option.

They also won't allow orders below $25. Even if the total comes out to $24. Makes me not even want to order their comfort food anymore, let alone go to the nearby mall just to order. It'd be more tolerable if I was limited to no less than $10 orders, but even so, I can't even do an online order of the item I want! Almond Bitz!