Weverse: Connect with Artists 4+

Great notifications and communication! I just love how I can stay connected to my favorite Kpop groups. I’m 63 year old and not tech savvy but Weverse has been such blessing. Even though I live far away…..Hawaii, I still are able to view and especially watch “LIVE” my favorite groups. I’m so excited to visit South Korea for the very first time coming up in February 2024. Visiting Korea is one of the items on my bucket list as even for flying first class which I’ll be doing when we leave on my trip. I’m amazed with your culture, food and most of all how this special app like Weverse can bring joy and happiness to people all over the world who has the love for KPOP and celebrities !!! I just wish I could meet one of the groups when I travel to Korea in February in person…..maybe share a meal. Thank you Weverse for your continued hard work and bringing us, the fans great contents and allowing us to stay connected with our groups and celebrities! Happy Holidays!

To make the move from FanCafe to weverse was an extreme downgrade.
1. The app/website is not made to handle high traffic. As soon as one of the members post, everybody opens the app and translations don’t even become available because everyone is using it. It also often crashes out of nowhere and autocorrect is not allowed... consequently, I make a lot of typos. This is probably a personal problem but it’s still bothersome.
2. (The most important) There is no form to protect the artist. Everyone has access to it and can post pretty much anything. Moderation of posts non-existent. I think it would be smart to implement a level up mechanism like in FanCafe where only a few can be approved to post at all. I honestly don’t care if I can no longer post as long as the artists are not constantly being harassed, defamed, and bossed around to their face by teenagers who think they owe them something... when in reality they probably don’t even purchase any merchandise and claim have been in the fandom for 10 years when they don’t even know the full names of the artists. They probably call them oppas too.
3. You can only report a small amount of posts before your own account gets temporality suspended, and it’s quite unfortunate because the app is full of idiots. Oh! But they allow to post spam! Ironic. I swear Amino has more control over its users than Weverse.
4. Costumer service does not exist. At least not the shop.

I’m only giving it one star because I like BTS and some of the other acts on the platform. However, the spam — particularly on the BTS side of the platform — is out of control. Almost every post is either a phishing link or people posting about creepy BTS themed Telegram chat rooms that are for “girls only.” Unfortunately, these spammers found loop holes so that they can continually spam the site without any repercussions.

I’ve reached out to WeVerse several times about this issue and all they told me is to report the spam posts. There are two problems with that: 1) The spam is out on control. There are thousands and thousands of spam posts. It could take me a day to report it and that still wouldn’t be enough time report them all. 2) The other issue is that WeVerse actually limits how many times you can report on the platform. Sometimes I can’t submit a post twice in a row. I have to wait a few minutes before I can report the spam posts.

It’s a completely illogical system. How am I not allowed to report a post twice in a row but you have spam accounts posting at least 10 times in a row? I want to like WeVerse a lot, but they have a lot of fixing to do on that platform. It’s becoming extremely frustrating that nothing has been done to address this problem.