The technician installed the wiring/modem/router in a superior way. problem comes in the set up procedures (customer). The lack of a printed procedure of set up caused many frustrating hours at the computer whereas a print out prior to the installment would give you heads up of what you needed to put on your phone contact places for help. Plus side we have been able to establish a full package for our youth. Conclusion today were happy but that would them an easier way. Believe a lot of people would transfer back to their other cable company. VERY CONFUSING w/o procedure or tech that assist you setup.

I have been with Wow for quite some time and with all the changes with moving to Breezeline. I thought my excellent internet connection would continue but that’s not the case. Every since I have had Breezeline I continuously lose connection or long delays of it trying to connect. I spoke with tech several times and they mentioned I need to replace my Wow modem to there modem. I did so and still to no resolve they mentioned I had an old plan and needed to update for better service. I did that no resolve but I knew changing the plan would not resolve it. In addition, Breezeline provided home pods to boost service in thr home. I only thing for me is the initial HomePod is connected to your modem so if you lose service the HomePod are just night lights. It’s not worth continuing service with Breezeline after the promotional plan that was suppose to help with my service.

Makes your home wireless SEAMLESS. We run 10-15 devices at any given time, and now all devices get full coverage. What’s even better is I have full control over who joins my network when and from what device. The app makes it SO easy to install and manage - definitely a wireless internet game changer!

All I want is to be able to separate the login details for the 2.5 GHz and 5.0 GHz bands. My weather station won't connect to the 5.0GHz band and my phone needs to be exclusively connected to the 2.5GHz in order to connect my weather station to the wifi. I SHOULD be able to change the name/passwords for the different bands from my router's IP address website. But NO. Instead, all the details are 'read only' and I am suppose to download Breezeline's app to be able to change anything. But when I go to use the app, the only thing that comes up after login is the option to set up a pod.We have no use for the pod and have no intention of setting it up. However, that seems to be the only point of this app because setting up a pod is the only thing this app will let me do.