WorkWave Route Manager 4+

The app is mostly fine, but when I click the button to go to map the next stop, the location gets translated to gps coordinates, which apparently aren’t precise enough to get the right address many times, so then my maps tell me to go to the wrong address or I have to manually type in the correct address, which kind of defeats the purpose

Thanks for your helpful feedback, we will be sure to pass it along to our team.

After two months driving with it I feel it’s a pretty well-designed app.

Two additions would make it great:

1- Create a place where delivery instructions can be attached to the client. Things like where customers prefer their packages delivered. Or, gate codes for gated communities so we don’t have to unearth them every time.

2- When the customer isn’t home we send a standard text to the client. A few keystrokes could be saved if there was an option to send a preprogrammed text with with one push of the button instead of going through the menu and copying and pasting each time. I know, it’s a finicky request, but those little inefficiencies add up over a day.

Also, the interface needs one small change: on the signature page the delete button is exactly where clients intuitively expect the enter button to be. 90% of the time they hit delete before they realize what they are doing. Luckily you allowed us to back out of it. But it would be better if that button were the save button instead.

Otherwise, it’s wonderful. 🙂

Hello and thanks for the 5 star review! This feedback is very helpful, and we will be passing along to our team to take into consideration.

This app is ok but since using it for a about 2 months now I believe the “start route/end route” should not be anywhere near the bottom of the screen. It is really simple to hit that while using the iPhone and needing to swipe up to change between apps when in a hurry. Or when not in a hurry. It just happens. And it happens too many times. I know it gives you another option to close out your route and agreeing to a time, but to deal with that even 5 times a day is too many times. A top location or even a drop down top location would be better for something like this.

Thank you for your feedback. We have passed along your comments. We encourage you to contact our Support line for any immediate troubleshooting: 800-762-0301. Thank you!