WOW! Ultra 12+

This app was the only thing allowing me to comfortably operate my WOW cable. The menu on the television screen responds like something a D student in coding set up and WOW can't be bothered to fix it. Whatever was done to this app in the last update has almost made it useless. It's still easier to use than WOW's on-screen menu so I have to give it 2 stars.

I’ve had Comcast/xfinity, superior service except customer service and their joke “deals”, especially the far overpricing. Bye. Att came next before they went fiber though, fair pricing/ok customer service BUT xfinity in the area messed up the service. Bye. And here we are, paying xcomcastinfinity prices for far less options, completely useless internet / cable. Today will be 4th demand for service call in 3 weeks.....one was terrific he walked to the “ultra” box of crap, sat down and played with our dog while telling me to go buy this and that at Walmart cause that’s the best he could offer.....second came and said I can’t help customer service erased all data.....third came out said yea it’s such an old modem we no longer carry them and they are the worst way to go ....BUT YOU ARE LOCKED IN FOR ANOTHER YEAR THEN WE CAN CHANGE IT OR GO BUY 100’s of dollars of equipment at Walmart...,..pray for the next to arrive as he/she can kiss it if they think they are leaving before completely changing the entire system out. Oh and read your fine print if you pay for 1g service....the highest it clearly states it will NEVER go above 800mbps.....also check your bills as we get charged twice for our equipment which took months for them to understand I wasn’t an idiot and back pay and fix or see ya. I’d go with joe blow internet and cable ran out of a gas station before recommending this company

The most recent update is not enough of a visual changes to make it worthwhile, and in the end the functionality of it is still absolutely poor. You can tell by the logo, which has also been updated, that this company doesn't focus on visual design. But normally companies that don't focus on the visuals at least focus on functionality, these guys don't seem to do either very well.

I are used to be able to sort the guide by genre, like sports, movies, etc. Now I have to do a search to be able to sort by genre, which takes me completely out of the guide. How pointless is that!

"Wow" is right, I don't know how else to react to how behind the times this company is.