Still having issues with App. On the app, the only thing that is updated is: capacity remaining until regeneration. The rest of the icons are 0. The vacation mode icon is greyed out- unable to use. App crashes. It stalls to login into app. This happens about 2-3 times per month. The app will no longer show daily use. I have to go the water softner and hit the regen and next button together and do a soft reset. The company that installed the water softner is aware of the issue and they have reached out to Wripli. The water softner company has said they have also had complaints. I would assume since the last version update has been 2 years, that the problem will not get fixed. It’s frustrating to have to keep resetting it and also reading that people have tried contacting Wripli with no resolution.

The app crashes upon trying to login and closes out every time. I have a brand new Water Softener that I specifically purchased and had installed < 1 week ago because of this technology and the app doesn’t WORK. I was able to use it for about 2 days and it stopped working. I have removed the app and pulled it back down from the App Store.Update: the app crashing was associated to a special character used in my password. Poor app development as this should be checked upon setting/resetting a password. Glad the customer is helping troubleshoot bugs in your app. And they have no idea of the issue. The LAST app update was over 1 year ago. This tells me no one is keeping an eye on this tool and they likely sub-contract out app updates as an in-house IT team should have some sort of oversight and view into the issues in THEIR services.Observations: upon login to this crappy app, you’re looking at the same identical view as if you were to log in to the web version. Nothing special here. Current Issue: upon login to the app, I get to the base page/my dashboard, BUT it’s been getting an error now for days. So UNUSABLE. CRAPPY!

Opps! - That’s about all the information you can get from this app. They still have a notification from November 25 saying their system is down because of AWS (their hosting service) and that as soon as it back up the app will work again. I guess it’s still not up. I can’t imagine it being a very good customer experience even when it is up and working. The User interface feels like it was part of a high school project. Just not good. This makes me question the rest of the Evolve product line.The best solution to viewing data from your system is to visit the website and make a bookmark/app on your phone. Logging in that way works almost every time

Horrible app! I have removed and downloaded the app again but it won’t let me log in. Plus the water softener it’s connected too is not able to connect to our WiFi. It’s weird because another member of the household is able to log in on app, but I am not. Very frustrating. The fact that the developer has not updated app in 3 years despite the poor rating means they really don’t care.