Your Flex Benefits 4+
Mercer Marketplace 365+
Mercer
Designed for iPad
-
- Free
Screenshots
Description
For participants enrolled in Mercer Marketplace benefits powered by TRI-AD.
The Your Flex Benefits mobile app makes accessing your Mercer Marketplace Spending, Savings and Reimbursement Accounts powered by TRI-AD easy and convenient! Your Flex Benefits allows you to take your accounts with you wherever you go – 24/7 - to ensure you get the most out of your benefit dollars.
To use Your Flex Benefits mobile app you must register within the app, creating a Username and Password. Once you’ve created your account, simply use the Username and Password you created to access your accounts.
The features available in Your Flex Benefits mobile app allow you to:
· Check your account balances
· View claim status
· Manage your providers
· View information on your benefit elections, payments and contributions
· Submit a claim right from your mobile device
· Use your device’s camera to take a picture of your receipt and upload the image directly to your account
· Manage your Personal Profile and sign up for Account Alerts
· Report your Mercer Marketplace Benefits Card lost or stolen
· Order additional or replacement Benefits Cards for you and your eligible dependents
· Review online resources regarding eligible expenses, benefit summaries and more
Download the Your Flex Benefits mobile app today!
What’s New
Version 24.03.00
• Ability to mark a transaction as Ineligible.
• Ability to dismiss opportunities.
• Registration sessions now seamlessly persist through network disruptions, ensuring uninterrupted registration process.
• Various usability Improvements and bug fixes.
Ratings and Reviews
Login is buggy
FaceID fails and when I paste my password into the password field the Login button remains disabled. I have to delete a character from the password field and retype it to trigger the Login button to be re-enabled. Once I can tap on the Login button login succeeds.
Developer Response ,
Hi Glenwherry,
Sorry you are having difficulty with biometric verification. Copy/paste does not work for password information for security reasons. If you need additional assistance, please feel free to contact us at (866) 268-0142, Monday – Friday from 8AM – 9PM ET. You may also email us at myflexbenefits@tri-ad.mercermarketplace365.com.
Vast improvement
The new app works fantastic in comparison to have the old system used to work my entries are fast quick and clean and the reimbursement notifications go through seamlessly! Thanks for putting the time and effort into getting this cleaned up folks like us fully appreciate it.
Developer Response ,
Thank you, AVS5224!
Cannot Log In
I’m able to login through the website but this app tells me that the password is incorrect even then. Super buggy and glitchy.
Update after reply: I did create an account on the app with proper registration but it doesn’t let me log back on after first use and then I have to reset password again to log back on.
Developer Response ,
Hi sags149,
We are sorry that you are having trouble accessing your account. The user ID and password you use for the online web portal will not give you access to the mobile app. To use the mobile app, you must complete a one-time registration process, which ensures the security of your account. You may register using your name, zip code and Benefits Card number. If you do not have a Benefits Card or if it is not easily accessible, the information required to complete the mobile app registration may be found once you log into the online web portal, under Main Navigation on the left side of the screen, click on User Profile > Mobile App Registration. This screen will provide the Employee ID and Employer ID required to complete the one-time registration process.
If you need additional assistance, please feel free to contact us at (866) 268-0142, Monday – Friday from 8AM – 9PM ET. You may also email us at myflexbenefits@tri-ad.mercermarketplace365.com.
App Privacy
The developer, Mercer, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Mercer (US) Inc.
- Size
- 20.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © Mercer (US) Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.