I purchased this unit off Home Depot and it arrived 2 days later but it doesn’t have instructions and in Chinese the little pamphlet that comes with it is so small and a different language. No phone number to call or email even. This is a horrible product and company to take someone’s money n send them a piece of plastic with no way to resolve the issue. Don’t waste your time buying this unless you can read tiny print in Chinese or minds cause you won’t get any resolution as the company has no known number or way to contact them.

The unit works fine. The power cord is to charge unit, but it won’t power on until a SIM card is inserted. NO…you don’t have to attach a SIM to your phone service as many comments state. You can pay $5 or $10 on eBay and get one at a random service provider. It’s a DATA only SIM. You can pay minimum charge and refill it if you need more data. That simple.. If you can’t read the instructions, try to look it up online. In regards to the app, your phone should pop up and give you option to translate (iPhone). It may not translate complete app, but I’m not complaining. For what it’s doing for me for the low cost, I can put up with a little inconvenience.

#Levicishop sold two car trackers to me and there are three settings for GPS updating / battery life consumption. I chose the lowest setting for longest battery life and the pace is set so that you would have to charge it every day… how can I use that for GPS tracking? You’re better off with something like an Apple tag except that Apple dings phones to let you know someone has an apple tag near you. Use a knock off. There shouldn’t be any problem. :) Praise Jesus Christ the righteous.

Is there no customer service support for this product? Phone number? I'm trying to make an account and it doesn't even give you that option on the app. It's asking me my login info which i do not have yet being as tho I'm new. I bought these off Temu ( 4pk) n I'm getting so frustrated with trying to get an account started in going to just return this product and all then for my dang money back! This is stops! Do not buy!! Waste of your time!!