ZOCCAM 4+

Was able to make a payment using the paper check option however was unable to use link to bank option. While I was able to get to my bank’s sign in screen, there was no means to acknowledge or get past the splash screen in order to get to the login. While I was able to shift to the system browser, it didn’t connect back to the app.
TL;DR the paper check works the e-link doesn’t. At least not for me.

This the worst and most frustrating app I’ve ever had the misfortune of using. Processing a simple earnest money transaction took upward of 3 hours and multiple attempts with constant crashing and timeouts, retyping information over and over, and getting nonsensical error messages. In the span of one transaction, I got errors about a duplicate account (no), an insufficient balance (false), and an error reading the image of an electronic check generated by the app (y’all made the image???) I finally beat the system by writing out a paper check and taking a photo of it, totally defeating the purpose of the API connection to my bank account, and even the interface to take the photo was comically difficult to use. I left a voicemail with the support line that will maybe get answered in 3-5 business years. Next time I think I’ll just send a check by mail, because the postal service would likely be faster and less aggravating than this was.

Absolutely the worse app in history. Does not work. I would never do business with any company using the app if I could but since I don’t get to chose the title company I have no choice. Only companies who are NOT dependent on good customer service use this app so watch out you are about to get burned.

You need to take a picture of a check to get the routing numbers off it. I would say this was laziness but it is because this condescending company thinks you are too stupid to understanding routing numbers. I don’t have checks.

Why does everything need to be done on your phone. The iPad app won’t work. Had to switch to iPhone after spending an hour getting registered. Entered all the info with my thumbs then crashed because you can only take a picture of check no option to type in routing and account numbers.