ZOCCAM 4+

Unlike other users this app never crashed on me but it DID refresh to the beginning login screen very quickly if I left the app to another. Make sure you have the both agent’s names and emails along with the seller’s beforehand. When I went to my email app to copy and paste an email, Zoccam kicked me out and I had to log in all over again and repeat the steps. Not ideal but got my two earnest money deposits done.

Absolutely the worse app in history. Does not work. I would never do business with any company using the app if I could but since I don’t get to chose the title company I have no choice. Only companies who are NOT dependent on good customer service use this app so watch out you are about to get burned.

You need to take a picture of a check to get the routing numbers off it. I would say this was laziness but it is because this condescending company thinks you are too stupid to understanding routing numbers. I don’t have checks.

Why does everything need to be done on your phone. The iPad app won’t work. Had to switch to iPhone after spending an hour getting registered. Entered all the info with my thumbs then crashed because you can only take a picture of check no option to type in routing and account numbers.

Crashed every single time I tried to attach the purchase agreement. And even if it worked, it did it in an oddball way by opening the iOS mail app. First, my default mail app is set to GMail. Second, why not give me the option to just browse to it in my iCloud Drive like every other app on earth? It also assumed that the seller had a first and last name when I was purchasing a condo from an LLC, I had to put in X for the last name.

But the worst part by far was trying to send the money electronically. I linked it to my bank, and it only gave me the option to use my checking account, not the savings account I had the money in. So I transferred the money to checking and tried again, and it said I had insufficient funds. It didn’t re-query the bank for an updated balance, even after deleting the app and reinstalling it. I had to write out a paper check.

And don’t get me started on the terrible iPad support. Making everything huge and pixelated instead of properly making the UI responsive is just pure laziness. Don’t bother with iPad support at all if you’re going to do that.

I’m glad I only needed to use this app once.