Zūm is bringing flexible, efficient, connected and sustainable student transportation to school districts, communities and families across the United States. Join our community of drivers who love working with children and care about making a
positive impact in the lives of busy families and educators.
Download the Zūm Driver app, so you can enjoy the flexibility of working when you want, choosing your rides in advance and being in control of your day:
- Review your assigned rides, including estimated payments, ride directions, student information and any specific instructions
- Always know where and when to pickup and dropoff students by receiving stop-by-stop instructions and in-app navigation
- Access detailed payment information
- Manage your schedule by setting your availability and driving preferences
- Get in touch with our Support team via the app, whenever you need help
Please note: the Zūm Driver app requires background location tracking in order to enable ride delivery features. Continued use of GPS running in the background can dramatically decrease battery life.
UI fonts and layout changes for improved legibility and user experience.
Ratings and Reviews
Great job! But the app is buggy. Also the newest update with the attached gps map doesn’t work with Apple Play in my vehicle, so now I have to hand enter destinations into Google Maps- not difficult but another step to take and another chance for error
I hate this app
The customer service is horrible. I can never get an exact answer when I have an issue with a ride, my payment, etc. Expect to rarely get paid on time and wait literally MONTHS to get the bonuses that you are promised upon signing up. Expect parents to cancel on you when you are already at the pickup location and barely get compensated for it. Parents often leave unclear pickup instructions, and you are expected to wait up to 30 mins for a kid even if you have somewhere to be—like your real job for example. Why don’t they put a cap on the wait time so as to not inconvenience drivers and waste their time? Who knows! That’s just one of the many wonderful little surprises about this company! You have no way of contacting the child if you can’t find them, and parents rarely answer the phone if an issue comes up at pickup/dropoff. The pay for a ride is often too low because it doesn’t reflect real time traffic, so you could drive for 45 mins+ and only get paid for what showed up on your app as a “30 minute ride.” Zum is terrible and has a lot of work to do.
Worth it, but you have to be patient
Never really read review until after 2 years of doing it. Some of the negative reviews here are correct but theres been quite a few updates since. As school start opening more and more, I do see the demand also increasing. Zum runs a similar system to uber/lyft where the more rides youve done and the more reliable you are the more request you get. On a bad week, I’ve gotten anywhere from 8-10 rides all paying more than $20/ride. (SouthBay area) Eventually, the app will start sending you the same rides and include a “bonus” in their package, this means that your student/pick up does become consist and essentially you become their everyday rider. Its just one of those things where you’ll start slow and inconsistent but overtime it gets easier and better.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Zum Services, Inc.
- 107.5 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Zum Services Inc.
With Family Sharing set up, up to six family members can use this app.