BeyondTrust Rep Console 4+

Bomgar Corporation

    • Free

Screenshots

Description

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:

• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.

Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.

What’s New

Version 3.1.5

* Jump Items can now be edited in the Rep Console.
* Now able to long-press on the Jump Item Stats to copy them.
* Added Default Jump Item credentials to the iOS RepConsole.
* Fullscreen mode has been optimized to make better use of available screen space.

App Privacy

The developer, Bomgar Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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