About this app
Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.
You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally
Terms of Service: https://www.whatsapp.com/legal/terms-of-service
Learn more about messaging privately: https://www.whatsapp.com/privacy
Learn more about WhatsApp safety: https://www.whatsapp.com/security
Wäre noch zufriedener wenn mein Account nicht so oft eingeschränkt und blockiert wird
Can't log in +383 IPKO operator Kosovo
383Kosovo
My WhatsApp Business account was blocked unexpectedly this morning. I am unable to log in because I am not receiving the SMS verification code. I have tried multiple times and waited between attempts, but I still cannot receive the code. This is my business number and I urgently need access to my account and messages. Please review my account and restore my access as soon as possible.
Massive WhatsApp Account Compromises in Kosovo Serious Security Concerns
Kosovo - Vala Telekomi
WhatsApp Business is facing serious security and account takeover concerns in Kosovo. A large number of users have reported unauthorized access and account compromises, including cases where two-step verification was enabled.This raises serious questions about the effectiveness of WhatsApp’s account protection mechanisms, SMS verification process, and ability to detect coordinated attacks.Meta must urgently investigate these incidents, cooperate with local telecom operators, provide a transparent explanation of the root cause, and implement stronger security measures.For a platform used by millions of businesses, security and user trust must be a top priority. The lack of clear communication and timely intervention is unacceptable.
My Whatsapp is ban
Eurolindaa
Dear whatsApp support teamI recently receiv a messag saying " this account can't use whatsapp" i believe this may be a mistake or a misunderstanding . I always try to follow whatsApp's Terms of service and use the app only for personal communication. Kindly review my account and restore access if possible. I would be very gratful for your help and support Thank you for your time and understandingBan number : +377 44 496 118 or +383 44 496 118Device Type: Iphone 11 pro max and model : 24-G020
We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!
Version 26.42.74
The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
WhatsApp Inc.
Size
418.7 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.