TeamViewer Spatial Support 4+

A new era for aftersales

TeamViewer Germany GmbH

    • Free

Description

TeamViewer Spatial Support offers a disruptive way to approach aftersales support by connecting the shopfloor with the expert’s office by introducing the efficiencies and intuitiveness of spatial computing. The solution is designed to drive more efficient and effective aftersales support by letting technicians or other users on-site report on problems enhanced with 3D models or join a collaborative session powered by AR – all in one application.

Report a problem: Raise the issue at hand with a few clicks. Attach photos and videos or simply capture a 3D model of the machine or equipment in front of you.
Remote assistance session: Join a live session by connecting via video call with a remote expert. Receive interactive guidance with the help of 3D models, and AR markers for intuitive problem resolution.

What’s New

Version 1.1

Performance improvements and bug fixes.

App Privacy

The developer, TeamViewer Germany GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics
  • Surroundings

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

TeamViewer Remote Control
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TeamViewer QuickSupport
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TeamViewer Assist AR (Pilot)
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Frontline Workplace
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Frontline Spatial Workplace
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