Disney‪+‬ 12+

Disney+ finally launched here in South Africa and i’ve been using it since launch day and it has been an amazing experience for me personally but there’s just a slight issue i have here. if i could just suggest you guys to add a download feature, that would make the experience even better. there’s times where we travel away from home where we have no internet access or don’t want to use our mobile data, to watch shows and downloads would be a fantastic thing to add. app is great but i feel like it caters for only a minority in this country specifically as most of us travel a lot to places where there’s no internet and the struggle for mobile data here is crazy.

Oh the pain that these two missing features presents. Obviously, my preschoolers want to watch the same movie several hundred times. But there is no “play from beginning” button which means several minutes of my life is wasted manually rewinding on the LG tv app. Combined with irritable children who are still grasping the concept of delayed gratification, and we have a rather stressful experience and complaints. Tell me, if a 5 year old recognizes this as an issue amid her wails of frustration “but mom, Netflix has the Play from Beginning button!!!” then why on earth has Disney + not recognized this as an issue in their infinite wisdom? You’d expect Disney to know their audience best (read: impatient, whiney preschoolers, and the parents of said preschoolers), yet they have failed us miserably.

Lastly, the autoplay feature has mysteriously stopped working. Leading to an interruption in my life every 7 minutes after an episode of their beloved Bluey ends. This is not conducive to a parent trying to work from home!

Please fix the bugs! Otherwise we will simply be forced to switch back to Netflix for the convenience of less frustration and a more productive work day.

We finally have Disney+ in my country after waiting two and a half years. The content is amazing and far better for me than any other services I have but the apps are just terrible.
Across the board there is no “Watch from beginning” option on titles that you’ve already started. Not so much a problem on mobile devices as you can just drag the progress bar back to the beginning but a huge pain on my LG TV as I have to manually click in 10 second increments either to the end or beginning to start over.
Probably not the place to complain but on the TV app you can’t scroll quickly through the progress bar to skip to a time much further in or use the cursor functionality of the remote to click a point on the timeline. The Netflix app has this option and I don’t know how a service that’s been around for over two years hasn’t got this addressed.
The status bar on the iPad stays as an overlay while watching which is also quite annoying.
Overall not impressed with the apps but the content makes the struggle worthwhile