Hello Paisa 4+

It is really a reliable and helpful app to use to send money, the only problem is that you can’t reverse a transaction on the app once you send the money up until you call the agents of which they take time to assist and in most cases before you get hold of the agents, the wrong receipient has already collected the money since the message get to him automatically once a deposit is done
We need an option on the app where we can be able to reverse or cancel a already deposited transaction without calling the agents that are unavailable on weekends and only available during work hours during weekdays

Thank hellopaisa before i joined i saw few reviews people complainning but when i joinned i used the app several times no problem at all even when i made a mistake i tried to call then they said we ll call you back soon within few seconds they phone back and fix the problem you are better than others thank you .By Paul Nyarugwe

I’m so disappointed with this app . I have just use this application in the morning to send money then afternoon someone send me money but application can’t open start telling me that I put wrong password how could that happen when I been using same pin for years and when I try to request new pin application showing me that I’m not registered customer this is very poor service if you don’t have internet no way way u can check balance or send money or do anything else . That’s why Mukuru is much better than this small company that can’t even care about Customer I will never recommend someone to join hellopaisa at all I will continue using my Mukuru card now .