Don't spend money on this game. Seriously, don't.Awful customer support regardless if you've supported them via purchases or not. Bugs are rarely fixed, and support has a very much "Tough to hear that, not our problem" attitude when it comes to reporting bugs/glitches/issues/concerns. Game changes are constantly greed orientated, such as nerfing gold obtained, increasing event difficulty, and other negative changes with no clear communication or compensation. Item decorations from past events are locked behind a time limited R200+ paywall.Events are incredibly short and require constant logins every 2hours and even then your chances of fully completing milestones is low. You'd be lucky to complete the event with a few hours to spare.There is no "favourite" lock, so it's super easy to sell legendary dragons by accident. Especially as there's no warning or double confirmation. And again, trying to contact support is like talking to a brick wall. Friend gifting is nice, but considering that it will take you over a year to unlock the first friendship dragon even with daily gifting is just nonsensical. The good:Art style is cute. Dragons have unique designs, and the core gameplay is fun. You hatch dragons of different species/rarity etc. There is a compendium that tracks dragons, their growth process and fun little facts etc.Map unlocking is a bit grind heavy, but progress feels semi linear.
We’re sorry this has been your experience. We appreciate you taking the time to lay this out clearly, especially around support, event pressure, pacing, and accidental selling risks. If there are unresolved bugs or purchase issues, please contact support@runaway.zendesk.com with your user ID and details.