Shopify Inbox 4+

Live chat for your business

Shopify Inc.

    • Free

Screenshots

Description

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations


SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com


Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

What’s New

Version 8.54.0

Bug fixes and improvements

Ratings and Reviews

4.8 out of 5
365 Ratings

365 Ratings

SportyRsa ,

Just incredible.

Guys i really do love you guys. The app chat friggen rocks. I get to chat to come customers live and 90% of the time ends in a sale. Customers love live engagement and they feel connected to my store and brand.

My only advice for a tweak is that you allow for better notifications or pop up message on my phone. There is about 30 seconds to a minute they one has to chat to a client before they leave the chat.

This is critical for a success of a sale.

Apart from that, this app is brilliant

Benicio del Taljaard ,

Great!

Great chat app for teams, since customer info has been added. It would be amazing to have a “customer care” email address integrate too. What’s app business account too. But definitely the best Online chat, Facebook and Instagram messaging from all that I’ve used. Thanks Shopify team.

Townshipper2019 ,

Absolutely Awesome App

This app really adds value. Not many apps can boast an instant value adding experience. A definite must have.

App Privacy

The developer, Shopify Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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