Woolworths (Pty) Ltd 4+
Woolworths Financial Services
Designed for iPad
Get the Woolworths app and enjoy quality and difference whenever, wherever you need it.
It’s everything you’ve come to expect from South Africa’s best-loved retailer, and there’s so much more to come.
Shop on the go
Browse, search and shop fashion, beauty, homeware and food wherever you are, and choose the delivery option that works for you:
Standard delivery: Choose your date and time and we’ll deliver to your door.
Click and Collect: Shop Woolies food and collect it from a Woolies store when and where it’s convenient for you.
Dash Delivery: Shop Woolies food and get your order delivered fast, fresh and same day!
Stay a step ahead
Turn on push notifications to be the first to know about exclusive offers and promotions, and keep connected with messages and news in your app inbox.
Get the latest style trends and mouth-watering recipes as soon as you open the app.
Ratings and reviews
Find out what customers are saying about their recent purchases and share your thoughts with our Woolies community.
Virtual try on
Try before you buy and get the latest, and best, look with our virtual try on service. Available on selected beauty products using your device’s camera and remember to smile for that selfie!
Scan a product
Get instant product info when you scan a product in a store or at home. Add to your basket for quick and easy shopping.
Find in store
Need something special right now? Our app can tell you what we have in stock at all your nearest stores, so you can plan your shopping journey better than ever and be sure to get what you need.
Add any products to your in-app shopping list while you’re browsing. It’s easy to use and so convenient when you’re on the go.
Find your store
Use our store locator to find your nearest store, its contact details and opening hours. iOS users, open directions to your chosen store in Apple Maps.
Check your account
Woolies card holders, check your account balance, available funds, next payment date, and your last 20 transactions on the go! You can also view your full statement and make your payment wherever you are.
Shop with your virtual store card
Whether you’ve left your store card at home or you’re waiting for your new card to be delivered, you can use your Woolies Virtual Store Card in our app.
Can’t find your Woolies store card but think you might? Freeze it in our app so no one can use it. Definitely lost your card or it’s been stolen? Block it and arrange a replacement in our app.
You can apply for a store card, credit card, a loan or a credit limit increase straight from the app! Remember, if you have a Woolworths Personal Loan, you can request funds to be transferred into your account at any time.
Get personalised WRewards virtual card and vouchers in the app. Cashiers will scan the digital WRewards card and vouchers on your phone at checkout. You can also check your tier status, WRewards savings, and your next tier goal.
Easy log in
Use the same sign in details for our website and app.
Get in touch
You’ll find our contact details, email address and FAQs in the app. You can chat to our Financial Services team direct from the app.
In this release we have focused on stability and performance improvements. More to follow in April...
Ratings and Reviews
Online shopping fails at checkout
Have used this app frequently. Sadly there are two recurrent problems for me - both are at the checkout point for Click and Collect. Firstly the app hangs (often but not always) during the checkout procedure usually at the payment screen but sometimes earlier in the process. Secondly it would be better if your checkout info was retained on the app so when it does hang you don’t have to go through the entire procedure over and over again. There have been multiple occasions when I have had to scrap the Click and Collect order as I cannot get the payment through until the following day thus delaying my collection date. This means I then have to go into the store to shop. It rather defeats the object of non exposure to COVID. I have not experienced this problem when shopping online via my laptop only via my phone ((Apple)
Developer Response ,
Hi. Thanks for the feedback. We are aware of the click and collect issue and are busy resolving it. We will update you here when this is complete. Sorry about the bad experience.
Good but could be better
1. App is easy to use when shopping for clothes. However, you cannot view where the item is available in store when it’s out of stock online. It gives a message that it sold out, even if you change locations (provinces)
2. It’s not easy to return something because if it’s too small or too big, you’ll need to search for it yourself in store which is very cumbersome because of the above issues. They need to work on their returns and exchanges options like SUPERBALIST, theirs is meticulous and efficient.
3. They need to add more payment options cause buying with account only is quite annoying and will drive us away from purchasing from the app.
The function to change card details when paying my account with another card doesn’t work (greyed out) so now I am locked to a single card which I can’t change.
Speaking to support I am told that I need to log out and log in again (strange but ok) and then delete and download the app because I’ve had it for a long time and the app doesn’t prompt you to download new versions. Come into the App Store and not showing an update so delete and reinstall. Still not working… :(
The in app-chat functionality is also sub-par in that you can’t share a screenshot of the issue you are having and the agents manning the chat support don’t seem to know what they were doing Needed to be transferred from the first agent (after providing 3 verification pieces of info when I am chatting to them through an app that I need to sign into…) and the second agent just told me which menu items to select which I already knew. 30 minutes wasted and onto the call centre for help
Developer Response ,
We're really sorry to hear that you've been having issues while trying to pay your account. Can you please send us an email to email@example.com with screenshots and perhaps your contact details? We'd like our development team have a look and get back to you, as soon as they can.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
- Sensitive Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Woolworths Financial Services Pty Ltd
- 300.9 MB
- Requires iOS 12.4 or later.
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © This app is owned and operated by Woolworths (Pty) Ltd (“Woolworths”), a company registered in the Republic of South Africa under company registration number 1956/000518/07