SEYLAN Mobile Banking App 4+

One thing to improve

App is well improved now.

One thing is missing.
It's better if can search the beneficiariy name.
When doing transaction.

Developer Response ,

Dear valued Customer,
Thank you for choosing Seylan Mobile Banking & We value your excellent comments.
Seylan Mobile Banking app has been upgraded with new cool features, enhanced user interface & experience ! Visit AppStore to update or download seylan.lk/app. Your existing Username and password can be used to login. Please visit us at https://bit.ly/MobileApp_ for more info or call us at 0112008888.
More sophisticated features are being developed for the app in the near future. Keep in touch.

Thanks & Regards
Seylan Digital Banking Team

Fund transfer is very dangerous using this app

I recently attempted to transfer funds using my banking app and encountered a frustrating issue. Despite making multiple attempts, I repeatedly received a timeout error message. After some persistence, I discovered that all of my attempts had indeed gone through, resulting in multiple deductions from my account. These are fundamental issues that a mobile banking app should effectively address. When I reached out to customer support, I was astonished to be advised not to make multiple attempts, which seemed like an inadequate solution to the problem.

Disappointing Downtime

I’ve been using the Seylan Bank iOS app for a while now, and I’ve generally found it convenient for managing my finances. However, the recent experience of more than 24 hours of downtime has been extremely frustrating. As a customer relying on the app for various transactions and account monitoring, the extended outage was highly inconvenient and disruptive to my financial planning. I hope the developers take proactive measures to ensure such extended downtime doesn’t occur in the future. Improving reliability and minimizing downtime should be a top priority to maintain customer satisfaction and trust.