3CX
Travaillez de n’importe où
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Les appels, la vidéo et le chat sur votre appareil iOS via votre extension de bureau, où que vous soyez!
Restez toujours connecté et facilitez-vous le télétravail avec 3CX. Cette application vous permet d’utiliser votre extension professionnelle de n’importe où, et pas seulement pour les appels. Planifiez vos conférences, discutez par chat avec vos collègues et passez des appels vidéo depuis votre appareil iOS.
Pour démarrer :
1. Installez l’application.
2. Ouvrez-la, lisez et acceptez le contrat de licence et autorisez les permissions nécessaires à l’application (caméra, micro).
3. Ouvrez votre client web ou application Desktop et cliquez sur le code QR dans le coin en haut à droite. Les informations vous permettant d’accéder à votre client web sont dans l’email 3CX qui vous a été envoyé par votre administrateur.
4. Ouvrez votre caméra sur votre appareil iOS et scannez le code QR affiché sur votre écran.
5. Votre extension est configurée et est maintenant “Prêt pour les appels” !
Important : Cette application peut uniquement être utilisée avec le 3CX V20 est n’est pas une application autonome.
Plus d’informations: https://www.3cx.fr/manuel-utilisation/installation-iphone/
plus Outil intéressant mais des bugs subsistent et les correctifs sont rares. Malgré le parametrage, les pastilles de notifications ne s’affichent jamais.
Outil intéressant mais des bugs subsistent et les correctifs sont rares. Malgré le parametrage, les pastilles de notifications ne s’affichent jamais.
Récent utilisateur de l’application 3CX, je trouve que ça fonctionne très bien. Ça ne consomme pas du tout la batterie (moins de 1% sur 10 jours, hors appels) je pense donc qu’il y a eu une mise à jour depuis les commentaires négatifs sur l’application.
Récent utilisateur de l’application 3CX, je trouve que ça fonctionne très bien. Ça ne consomme pas du tout la batterie (moins de 1% sur 10 jours, hors appels) je pense donc qu’il y a eu une mise à jour depuis les commentaires négatifs sur l’application.
Après plusieurs essais chez d’autres opérateurs, l’application 3CX se distingue via son ergonomie, sa prise en main facile pour les utilisateurs finaux, le coût financier abordable et une gestion du planning de répondeur intéressantes. Il est primordial qu’un informaticien intervienne pour l’ensemble des paramètrages car les explications ne sont pas toujours très facile sur le site internet 3CX ni via le support.Je recommande.
Après plusieurs essais chez d’autres opérateurs, l’application 3CX se distingue via son ergonomie, sa prise en main facile pour les utilisateurs finaux, le coût financier abordable et une gestion du planning de répondeur intéressantes. Il est primordial qu’un informaticien intervienne pour l’ensemble des paramètrages car les explications ne sont pas toujours très facile sur le site internet 3CX ni via le support.Je recommande.
Il est incroyable de pouvoir transcender l’espace et le temps pour se parler se comprendre et s’entendre. La téléphone a été énormément simplifiée et à portée de tous avec cette application. Il suffit d’un QRCode pour avoir sa ligne dans son téléphone.Mais cette application fait d’une technologie éprouvée, un défi :En cas de roaming entre deux antennes c’est l’enfer (testé sur plus de 200 mobiles sur iPhone et différents opérateurs dans une société). Si vous perdez la connexion (comme cela arrive lors du passage d’une antenne à l’autre lors d’un appel mobile) Il est difficile de raccrocher. Il est difficile de décrocher… les touches ne répondent pas toujours.Lorsque l’application est mise à jour le profil disparaît et sans le savoir nous ne sommes plus joignable. Et ça c’est un gros problème.Devant alors adopter un comportement différent à cause de 3CX en annulant les mises à jour automatique par exemple.L’assistance nécessite plus de 2 clics. (Bien plus…) Vous serez donc énervé et désemparé. Cela éviterait aussi à 3CX ce genre de commentaire à propos de son application. Pourtant 3CX tient un concept incroyable.Dieu comme le diable est dans les détails…Quelque chose peut sembler simple, mais les détails nécessitent une attention particulière dans tout ce que vous faisons : les choses bien faites ont des répercutions bénéfiques et les petites inattentions résonnent dans le temps et deviennent d’énormes déséquilibres.
Il est incroyable de pouvoir transcender l’espace et le temps pour se parler se comprendre et s’entendre. La téléphone a été énormément simplifiée et à portée de tous avec cette application. Il suffit d’un QRCode pour avoir sa ligne dans son téléphone.Mais cette application fait d’une technologie éprouvée, un défi :En cas de roaming entre deux antennes c’est l’enfer (testé sur plus de 200 mobiles sur iPhone et différents opérateurs dans une société). Si vous perdez la connexion (comme cela arrive lors du passage d’une antenne à l’autre lors d’un appel mobile) Il est difficile de raccrocher. Il est difficile de décrocher… les touches ne répondent pas toujours.Lorsque l’application est mise à jour le profil disparaît et sans le savoir nous ne sommes plus joignable. Et ça c’est un gros problème.Devant alors adopter un comportement différent à cause de 3CX en annulant les mises à jour automatique par exemple.L’assistance nécessite plus de 2 clics. (Bien plus…) Vous serez donc énervé et désemparé. Cela éviterait aussi à 3CX ce genre de commentaire à propos de son application. Pourtant 3CX tient un concept incroyable.Dieu comme le diable est dans les détails…Quelque chose peut sembler simple, mais les détails nécessitent une attention particulière dans tout ce que vous faisons : les choses bien faites ont des répercutions bénéfiques et les petites inattentions résonnent dans le temps et deviennent d’énormes déséquilibres.
Fixed: speaker low volume.
20.0.20 3 avr.
New: Support for latest iOS 26.2
Fixed: Queue Login/Logout menu not being shown
Fixed: The "Title and Department" capability ignored in Contacts list
Fixed: Transfer Join button disabled if the call is held
Fixed: Adhoc conference with Direct add (specific scenario)
Fixed: Inconsistency between the apps when Adhoc conference with consultive transfer & merge
Fixed: M365 and Google contacts filter options not hidden when connected to an MCM
Fixed: Contacts filter not working properly if Hide CRM option is ON
Fixed: Blank screen while opening a chat
Fixed: Chat notifications received from a deregistered account
Fixed: Mobile numbers of bridged extensions not matched
Fixed: Potential mixing of two accounts
Fixed: Conference bridge extension’s mobile number not resolved
Fixed: Forwarding rules toggles does not auto update
Fixed: CallKit "Merge Calls" button grayed
Fixed: Blocking a number causes the Take Ownership button to become disabled
Fixed: Incorrect recording duration
Fixed: CFDs not shown on keypad magnifier and transfer pickers
Fixed: Unresolved numbers can't be added as a scheduled conference participant
Fixed: Scheduled conference participant with random number has presence bubble
Fixed: Saving an SMS number as a contact uses the number as a name
Fixed: App not handling deleted user
Fixed: Chat messages may remain stuck when swipe for more
Fixed: BLF text alignment in Team for app status type
Fixed: Chat message may be shown clipped if too large
Fixed: Transfer dialog is shown without press transfer in specific scenario
Fixed: App startup procedure
Internal: Deprecated iOS 15
20.0.19 30 mars
New: Support Department Phonebook
New: Conference with Direct and Consultative feature
New: UI for transfer and conference sheets
New: Show Via and HeardBy for voicemail Queue/Ring group calls
New: Support for notify of users to incoming calls on Apple Watch (requires V20 Update 8 PBX)
New: Support for call AI screening (requires V20 Update 8 PBX)
New: Boss Secretary support (requires V20 Update 8 PBX)
New: Add support to share the log report using iOS native Share UI
Fixed: german translation for Join button
Fixed: Client does not accept shared text files
Fixed: Status bubble missing in Chat Lists for participants with no name
Fixed: Searching for names with special characters doesn’t work on the Team page
Fixed: Automatic redirection to private conference instead of normal conference
Fixed: Client truncates the chat message in Japanese
Fixed: Digits shown as participants initials in group chats
Fixed: Cannot create calendar conference in iOS17+ with restricted access
Fixed: Last message not properly formatted in Chats list
Fixed: Chat messages are not trimmed and space-collapsed when shown
Fixed: Number that is not in the contact list is shown as Personal Contact on MCM
Fixed: Global Phonebook contacts show as Personal Phonebook contacts on MCM
Fixed: Turning off an account keeps the MyPhone connection active
Fixed: Chat list does not update on transferred chats
Fixed: Recording inline player does not show hours
Fixed: Making a video call from device Contacts does not invite video
Fixed: Duplicate Queue Queue, Parking Parking in Recents
Fixed: Color inconsistency in Voicemails and Recordings
Fixed: Add button in conference does not work
Fixed: Conferences with 2 or 3 digit extensions not allowed on V7
Fixed: U7 Duplicated Personal contact name in Calls history - incoming calls only
Fixed: Add Contact button is visible after saving a number in CRM
Fixed: Chat from Contact Card to a transferred chat remains stuck in spinning wheel
Fixed: Forwarding Rules not cleared when switching to External Number
Fixed: Bridged extensions having visually formatted mobile numbers are not matched
Fixed: Bridge prefix shown prepended on a scheduled conference bridged participant
Fixed: Opening contact card from recents for a hidden extension resolves to a bridge extension
Fixed: Status bubbles not shown when adding to group chat from different departments
Fixed: Do not show participants name and avatar in single chats
Fixed: Wrong names of call history items with a voicemail prefix
Fixed: Client does not show in chat notification the avatar of an bridged extension
Fixed: Compose SMS in Chats appends bridge ID to the mobile of a bridged extension
Fixed: Recordings missing prefix for outgoing calls to bridged extensions
Fixed: Start chat phone picker for bridged extensions
Fixed: Do not show voicemail button for bridged extensions
Fixed: Join button is missing in the Meetings next to the Participants when Video Meeting only
20.0.18 12 janv.
New: Show summary and transcription snippets for recordings and voicemails
New: Ability to block number for incoming calls and external chats
New: Ability to leverage allowed country codes
Fixed: Filter out results for recording summary
Fixed: Issue with quickly dropping calls does not drop from ringer side
Fixed: Not correctly resolving CRM contacts in dialer
Fixed: Issues with private conferences
This version is no longer compatible with 3CX Version 18 PBX.
Systems still running V18 will not be able to connect to the new app.
20.0.17 17/12/2025
Bug fixes and improvements.
20.0.16 03/09/2025
New: Show summary and transcription snippets for recordings and voicemails
New: Ability to block number for incoming calls and external chats
New: Ability to leverage allowed country codes
Fixed: handle Google transcription in recordings
Fixed: quickly dropped call not being actually dropped
Fixed: CRM contacts not being correctly resolved in the dialer
20.0.15 20/08/2025
New: Support for iOS18.2+ default calling app
New: Support for iOS18.2+ default messaging app
Fixed: CRM search may not work in some scenario
Fixed: Quickly dropping call may not actually drop it
Fixed: Very first call not resuming other device audio players when ends
Fixed: Chat not showing who and to who a conversation is transferred
Fixed: 'no results' found message not being shown in various pickers
Fixed: No confirmation dialog when deleting a Recents item from details
Fixed: Wrong translation for deleting call history
Fixed: Chat Transfer picker may open empty or clear itself when scrolling
Fixed: Redirect user to the chat where messages are forwarded to
Fixed: Searching contacts does not produce results if device contacts access is disabled
Fixed: No answer timeout value reverts to default if any other change is made in FWRules
Fixed: CRM link not showing contact name on dialer when contact is created during a call
Fixed: Setting Mobile Number in Forwarding Rules
Fixed: Not redirected to the selected conversation while forwarding messages
Fixed: Potential crash in notifications with avatar/image attachment
Fixed: Show chat and missed calls notifications in application language
20.0.14 23/07/2025
- New: Changed color for Business Trip and Lunch bullets
- New: Square status bullets
- New: Marketing version in About view
- Fixed: Edit before calling is now available in context menu
- Fixed: compatibility with iOS18 Contacts Limited Access
- Fixed: call cannot be answered if caller ID contains a space
- Fixed: Cannot add system extensions to Conference
- Fixed: Monitor connection quality should show the name of the user
- Fixed: Badge truncation if counter is too big
- Fixed: App unresponsive when there are too many voicemails
- Fixed: Adding a contact having multiple phones to Widget
- Fixed: Potential crash in SIP when app goes to background or terminate.
- Fixed: Crash when doing bulk voicemail deletion from webclient
20.0.13 05/06/2025
Fixed: Brought back search list when transferring.
Fixed: Edit before calling is now available in context menu
20.0.11 24/03/2025
New: BLF Support
New: Google contacts integration
New: Monitor connection quality option
New: Edit before call functionality from Call History page
New: Introduce keypad ui for xfer/att transfer
Fixed: Contact’s phones picker closes and goes back
Fixed: Missed call notification no longer patches device contact
Fixed: Clear text button in search fields no longer shown
Fixed: Adding adhoc conference participants are not included
Fixed: CRM contact information not showing with iphones that support dynamic island
Fixed: Search in team for email or mobile number does not return any result
Fixed: Change the text when an extension is deleted who is part of a group chat
Fixed: Show avatar in missed call notification for company contacts
Fixed: UI issues fixed in schedule conference search
Fixed: Expose group voicemail for Ring Group and Queues when transferring
Fixed: Copy/Paste menu no longer shown on the keypad for iPads running iOS18
Fixed: Lookup issues when appending/Prepending saved contacts
Fixed: Add contact label should be on top of the Duration counter
20.0.10 11/03/2025
Fixed connectivity issue with some older V18 PBX setups.
20.0.9 27/11/2024
New: Support for iOS18 and iOS18.1
New: Add multiple participants to a conference
New: Conference management
New: Show Shared Parkings in Forwarding Rules (V20U3+)
Fixed: Live chat notification message not matching device contact
Fixed: Chat notification shows either avatar, either attached image, never both
Fixed: Chat notification "from" being empty if sender is a hidden extension
Fixed: Alphanumeric system extension not selected in Forwarding Rules
Fixed: Contact list disappearing during transfer
Fixed: Dialer flickering when close multiple calls
Fixed: Dialer calls list incomplete scrolling
Fixed: Expose SP in system extensions call forwarding and remove FAX
Fixed: Dialpad overlapping calls list in the dialer
Fixed: Demo settings ringtone player does not stop
Fixed: Conference call is created before 3rd extension answers the call
Fixed: Contact list disappears when transferring
20.0.8 25/11/2024
- Fixed roaming issue
- Fixed Group Chat issues when you add participants from a different Department
- Fixed unable to schedule a meeting due to Save button being disabled sometimes
- Fixed: Cannot see contact number (or call) when chat is coming through SMS
- Fixed: Disable tab Chat button if the PBX has chat feature turned off
- Fixed: No confirmation when deleting a single record from Recent tab
- Fixed: Call history + call quality causes extra requests
- Optimized voicemail files fetching for V20SP3
20.0.7 17/09/2024
New: Call Quality monitoring
New: CarPlay create audio conference: "Siri, call [name/number] AND [name/number] AND ... using 3CX"
Fixed: SMS validation for chat numbers
Fixed: Out of office hours voicemails in forwarding rules for V20SP2
Fixed: Disallow Add contact for certain calls
Fixed: IP of client getting blacklisted
Fixed: Add contact label only after call is established
Fixed: Group chat issues when adding participants from different groups
Fixed: Missing downloading text indicator for recordings
Fixed: Issue when setting call forwarding to voicemail in forwarding rules
Fixed: Recents issue when leaving voicemail
20.0.6 17/07/2024
- New: Apple Carplay Support!
- New: Add contacts to M365/CRM
- Fixed: Showing duplicate CRM contacts on keyboard return when searching
- Fixed: Recordings being retrieved and refreshed even not visible nor required
- Fixed: Searching for CRM contact matching when brought to foreground
20.0.5 04/06/2024
Minor fixes in application settings.
20.0.4 13/05/2024
- Fixed failed delivery indicator misplaced on chats list
- Fixed contact search from dialer ignoring sometimes user input
- Fixed Add/Edit Contact buttons on iPhone mini
20.0.3 29/04/2024
- Fixed: Increase contact search results to 20 PBX and 20 CRM contacts
- Fixed: Expose CFD apps in forwarding rules
20.0.2 27/03/2024
Fixed: rare crash occurring in H264 video calls
Fixed: app crashing at launch if camera is disabled per whole device
Fixed: app briefly unresponsive at launch time
Fixed: long chat message truncated on non-english devices
Fixed: device contact avatar not being shown on dialer
Fixed: chat message avatar sometimes missing initials
Fixed: chat whisper information missing from QManager
Fixed: active calls not being dropped when app terminates
Fixed: no-camera warning in chat attachment not dismissing on tap
Fixed: parking numbers disabled in Recents
Fixed: iOS17 contacts filtering when searching for CRM
Fixed: iOS17 CallKit missing application icon
Fixed: iOS17 ringtone not being updated in Settings
Updated translations
20.0.1 28/02/2024
- Faster connectivity by using JWT authorization
- Added Group voicemail for Queues/RingGroups in transfer picker
- Fixed: App crash in Recordings on iOS 17 devices
- Fixed: App unresponsive on iOS17 due to microphone access dialog
- Fixed: Queues and Ring groups not shown in transfer
- Fixed: Closing a chat view stops further chat notifications in foreground
- Fixed: Connection issues when changing credentials
- Fixed: Scheduled conference to calendar not being created in specific scenario
- Fixed: Handle empty numbers and unknown in dialer and Recents
- Fixed: Removed out of office hours voicemail in Forwarding Rules
- Fixed: Issue when sending chat attachments in single/group chat conversations for V20
- Fixed: Searching by name for contacts not working in Voicemail
- Fixed: Device contacts having no name not being shown in Contacts
- New dialer icons
- Show warning message if IP blacklisted
20.0.0 05/12/2023
- Fixed Queues and RingGroups no longer shown in call, transfer and conference pickers
- Fixed chat Today label not being shown
18.6.5 02/10/2023
- Added support for H264 video codec
- Added support for CRM contacts
- Fixed: Call Quality bars not updating
- Fixed: Editing a contact field removes the photo on save
- Fixed: Dialer number overlapping call status if device text size is maximum
- Fixed: App no longer make call to Siri invoked number
- Fixed: Voicemail contact not resolved in specific scenario
- Fixed: Missing avatars in Recordings
- Fixed: Presence status not updating while in voicemail menu
- Fixed: Recents badge cleared when request is not fulfilled
- Fixed: Duplicated system extensions in Forwarding Rules
- Fixed: Issues for SMS chats coming from alphanumeric numbers
- Fixed: Bridge remote party resolved as local extension
- Fixed: CRM, M365 and Personal contacts not matching incoming call notification
- Updated the installation screen
- Updated Dutch translations
- Minimum supported iOS version increased to 15.0
18.6.4 13/09/2023
Fixed: Remote party not being updated when call is diverted/parked
Fixed: Icons and avatars pixellated appearance
Fixed: A local extension may appear as a bridged extension when in different ext Group
Fixed: A bridged extension is wrongly prefixed with BridgeID if its bridge is down
Fixed: Contact picker getting empty and not reloading on Reconnect
Fixed: Empty device contacts being listed in Contacts
Fixed: Extension and System Extension pickers in Forwarding Rules
Fixed: Contact being editable in Recents or Chat Participants in iOS 15+
Fixed: Do not show mobile picker on composing SMS from contact card if no needed
Fixed: Compose SMS picker can get stuck and no longer searching
Fixed: "Ghost" standard push notifications might not be unsubscribed
Fixed: Recording Transcription view might not open from search results
Fixed: Difficult Copy/Paste number on the display
Fixed: Share To chat attachments ignoring server SMS capabilities
Fixed: Hidden extensions' number inconsistently appears in contact card as Mobile and Other
Fixed: A hidden or non-existing extension may appear as a bridged extension
Fixed: Call button not shown in chat with one participant
Fixed: Chat opened in-place from contact card might be unusable due to random refresh
Fixed: Forward message and Add Participants pickers might be unusable due to refresh when a chat is incoming
Fixed: Chat composer bar may disappear when using camera picker
Fixed: Chat compose bar may appear over Add Participants/Forward To pickers
Fixed: Chat composer bar may expand and cover the navigation bar
Fixed: Chat push notification is shown if chat with the same person is opened from contact card
Fixed: Chat may flood server with multiple requests when opened
Fixed: Chat view cannot close when two extensions take ownership at the same time
Fixed: Voicemail, Recording and chat audio players not releasing system's audio
Fixed: External chats not removed from Chats page after the chat is being transferred
Fixed: Dialer Transfer button might not work on iOS14 and iOS15
Fixed: Server exception response when saving a contact with name too long
Fixed: Application storage leak
Fixed: Potential crash in incoming chat notification
Fixed: Multithreading random crash or app hang
Fixed: FaceTime button replaced with video call
Fixed: Successful Re-Provision not restarting client's engine
Fixed: Client might remain stuck due to forked-id with auto-answer
Fixed: iOS16 Airpods audio integration with device Control Center mic settings
New: Search in Voicemails and Recordings now include transcription
New: Show device contact's avatar if provided
New: Show device contact avatar in Chat and Missed Call notifications
New: Show destination status while typing on dialer
New: Non-intrusive push call answering, without switching user to the dialer
New: Dialer redesign
New: Voice messages for chat
New: Embedded attachment in chat message
New: Unified Meetings view
New: Cache chat messages
New: Speed-dial widget
18.6.3 29/05/2023
Fixed: removed duplicate chat requests sent to PBX
18.6.2 09/01/2023
New: Add/Remove chat participants
New: Forward chat messages
New: View chat messages timestamp by swipe left
New: Allow deletion of contact’s avatar
New: Alphabetically sorted accounts
Fixed: Potential infinite loop with 99% CPU usage in chat
Fixed: Application may become unresponsive when scanning QR Code
Fixed: Chat attachment filename not being kept on saving
Fixed: eMail validator in Contacts
Fixed: Own side-menu status incorrectly showing Unregistered in some cases
Fixed: Deleting an account automatically activating another one
Fixed: Contact photos not being scaled when uploaded
Fixed: "Microsoft 365" and "CRM" contacts appearing as editable
Fixed: Incorrect Contact details for non-local extensions chat participants
Fixed: "Send To" external files working only for existing chats
Fixed: Schedule Conference view closing immediately on iOS16
Fixed: Incorrect details in Recents for system extensions
Fixed: Phone numbers not shown in Recordings list
Fixed: “End chat session” from chat list by swipe not working sometimes
Fixed: Other party name no longer shown on Device Recents
Fixed: Contacts view not updating properly extensions status
Fixed: Creating a chat automatically unarchiving it if already exists
Fixed: Composing a chat leaves Active/Archived have no effect when closing
Fixed: Tapping chat notification not opening the chat if a composing one is already shown
Fixed: "Remove from Favorites" not being reflected immediately in the list
Fixed: Prevent sending empty chat messages
18.6.1 12/12/2022
Fixed: speaker low volume.
plus Version 20.0.20 3 avr.
Données non collectées Le développeur ne collecte aucune donnée avec cette app.