Vi App lets you conveniently get online mobile recharge, pay postpaid bills, order a new SIM, enjoy music, live TV, set callertunes, and much more.
Prepaid Mobile Recharge
• Instantly Recharge, Check Pack Details, or Recharge History
• Recommended Packs, Unlimited Plans, & Combos
• Hero Unlimited Recharge, Disney+ Hotstar, SonyLIV Packs at Affordable Prices
• Recharge for Others on the Vi App
Enjoy postpaid benefits at affordable prices
• Check Outstanding Bill Amount & Bill Payments History
• Switch to Individual or Family Postpaid Plans
• Annual Subscriptions to Amazon Prime, Disney+ Hotstar, & SonyLIV
• Hungama Music in Vi App with Unlimited Song Downloads
• Promise To Pay: 48 Hours to Pay Due Bills, Enabling Continuous Plan Usage
Vi Hungama Music
• Ad-Free Music in 13+ Different Languages on Vi App
• Play or Download Unlimited Songs
• Trending Playlists, Charts, Music Videos, Podcasts, & Live Radio Curated for You
• Set Music Section as the Default Homepage on Vi App
Vi Movies & TV
• ZEE5 Premium Movies, Shows on Vi Movies & TV
• Access to 400+ Live TV Channels and OTT Platforms on the Vi App
• Watch trending shows like Bigg Boss on the Vi App
• Premium Content from OTT Platforms like Voot Select, Discovery, Hungama Play, Yupp TV
• Stream Live News & Stay Updated
• Set Movies & TV Section as the Default Homepage
• Set Different Caller Tunes, Profile Tunes, or Name Tunes
• Explore from an Endless Selection of Trending Tunes
• Browse from Music Across Languages
The perfect destination for all things entertainment
• Play Contests to Win Rewards & Cash Prizes
• Turn Dreams into Reality with Star Talk
• Activate Missed Call Alerts
• Challenge Friends & Play Thrilling Gaming Battles Online
• Valuable Guidance on Subjects like Lifestyle & Education
• Daily Horoscope with Astrology Service
• Earn Reward Coins & Redeem on Leading brand stores like Myntra, Tata 1mg, Uber & more
• Recharge/Pay bills using Amazon Pay, Paytm, or Cred & Earn Cashback
• Personalized Offers on Health Insurance or Loan Products
• Stop Unwanted Telemarketing with the Do Not Disturb Option on the Vi App
• Activate DND or Set Communication Preferences
New Connection & MNP (Mobile Number Portability)
• Upgrade to Vi for an enjoyable experience
• Vi Exclusive VIP/Fancy Number of Your Choice
• Track Free Sim Delivery Status Online
• Switch to Vi Postpaid while Carrying Forward Unused Vi Prepaid Validity
• Unlimited Calls & Data
• Free Membership to Amazon Prime, Disney+ Hotstar, SonyLIV, ZEE5
• Vi Movies & TV (VIP) Access
• Complimentary Airport Lounge Access
• 7 Days IR Pack worth 2999
• Priority Help Through Virtual Relationship Manager
Vi Hero Unlimited
• Free Night Data from 12 AM to 6 AM with Binge-All-Night
• Rollover Unused Weekly Data to Weekends
• 2GB Backup Data Every Month with Data Delights Offer
Roaming Packs to keep you Connected & Avoid Bill Shocks
Exclusive Deals & Offers Every Tuesday from Popular Brands on the Vi App!
Smartphones Made Simpler
• Curated Selection of Smartphones in Partnership with Amazon
• Categories like Photography/Gaming/Premium/Budget Phones
• Detailed Specs with Partner Discounts
• Easy No-interest EMI for Dream Smartphones
Multiple Payment Options
• Internet Banking, Credit/Debit cards
• Wallets & UPI Payments (Amazon Pay, Google Pay, PhonePe, Paytm)
Customer Care (Help & Support)
• FAQs on Network Troubleshooting in the Vi App
• Easy Resolutions on Various Network Troubleshooting issues
• Customer care numbers are 199 & 198 for Any Assistance
• Vic (chat) for 24x7 Support
This time it’s an UPGRADE and not just an update because now:
· Explore Postpaid Vi MAX plans that offer more data, OTT benefits & priority service.
· Recharge with SonyLIV data packs for non-stop entertainment.
· Set-up your callertune with different payment methods available on app
· Participate in Tambola Game nights to win great prizes
What are you waiting for? Click on the update button now.
Ratings and Reviews
Charged Rs301 extra
I did my circle change from Jk to Karnataka, And all my previous payment details were deleted from the App and wen I got the bill I was charged Rs301 extra after checking with helpless customer care who told its from your previous bill . Firstly you can’t do port changing unless customer clears the previous bill . I was told the customer by Rep at Vodafone store so hence it paid my bill using my debit card at Vodafone store itself and by the way that time I still had few days left for bill payment but I paid it in advance because I couldn’t have done circle change which was told my Vodafone Rep . I have raised my concern to Vodafone . Sent them my bill payment and transaction details but still no help , Worst and Bad customer service from Vodafone . I am a Vodafone customer from more than 10 years . Big SHAME to VODAFONE FOR POOR AND UNPROFESSIONAL CUSTOMER SERVICE
WHAT IS WRONG WITH YOU GUYS
The app has stopped working for me. Three dots reflects on the middle bottom screen and the page is blank except for the snowman whose animation works perfectly. Actually its the only thing working in my app with logout button. Help and support also gives a blank screen like vodafone’s services.
4 Dec when I visited their store and submitted my documents. On 26 Dec, they updated my address and what a service they took 22 days to update the address incorrectly. I rated 0 in their feedback, someone called and said there is a mistake after validating my form and address proof and said he will call me. Its 48 hours past already. Also, be informed your appellate also involved since 12 Dec, who only respond stating they will get back to me in 48 hours but never does. Only time I received an email was on 27 Dec, stating my address is updated and they did not know it’s incorrect. I had to email them twice asking to check my documents and my updated address. The guy said we are working on it and will get back to me in 48 working hours. Also, two appellate representatives gave me logic of how they calculate working hours. 72 hours is the timeframe for the address to be updated, they only work 8 hours so it will take 9 working days for the address to be updated.
Now the app has stopped working, I can’t check any details because I will rather bang my head than calling your customer service.
I had to port all the numbers of my family to VI as I wasn’t getting good signal for the previous network operator. Everything seemed to be in perfect condition but to my horror the things went from good to bad in just a day. The networks for both the mobile numbers of my family were scraped off stating a reason for non payment of previous operator’s outstanding amount. I had already cleared the pending dues ( well that’s how technically you can port to new operator) but nonetheless I sent the payment receipt to VI as well. I had to write 40 emails and they responded to none. Once you call them on their helpline numbers they act funny and hang up on you. My mother was sick and I couldn’t speak to her and neither could she speak to anyone on phone as both the numbers were shut off by these guys. This was the condition when they already received the payment a month ago and that too this wasn’t their payment. They are sheer pathetic When it comes to resolving your issues and they don’t even bother to reply to your emails. There’s a reason why this company isn’t worth any praises as they don’t deserve one. Better don’t get yourself into trouble and opt for their network instead find someone better who would actually do a good job than these losers.
Developer Response ,
Hi! We apologize for any unintended inconvenience caused to you and thank you for your patience. Let's look into it immediately. Please send us your number and details of the issue to Social.ViAppCare@vodafoneidea.com and we will revert you as soon as possible - Team Vi
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Vodafone India Limited
- 144.5 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Vodafone Idea Ltd.