Vi™ App is the ultimate stop for our users for making online mobile recharges and postpaid bill payments.
-Vi™ prepaid plans boast of multiple unlimited calling plans, unlimited data plans, talktime packs, ISD packs and much more
-Switching from one postpaid plan to another is flexible and fast
Prepaid Mobile Recharge-
Prepaid Recharges can be made swiftly and easily on the Vi™ App. Our prepaid unlimited calling plans, all-rounder prepaid plans, ISD packs & more are loaded with maximum benefits for our users.
Our quick recharge service allows users to fast forward their mobile recharges -Users can choose their favorite callertune from a wide range of callertunes
Cashback coupons on recharging with some specific packs; Redeem coupons on subsequent online mobile recharges
Recharges can also be done for others on the Vi™ App
Attractive rewards on referring a friend on the Vi™ App
It is now simple to make mobile bill payments on the Vi™ App. The autopay feature lets users schedule their postpaid bill payments every month, on a chosen date without having to miss bill payments.
Postpaid customers are given a certain credit limit, based on user eligibility. This credit limit can be used to acquire features which aren’t part of the existing plan, the additional cost of the new features will be added to the bill amount in the next billing cycle.
Postpaid users can also avail the Promise to pay feature on the Vi™ App that gives them 48 hours to pay their due bills, enabling them to continuously make calls, send messages and browse the Internet.
Our best postpaid plans which include family and individual plans provide users with exclusive postpaid plan benefits on the Vi™ App.
Users can now view their postpaid bill payment history and also compare their bill payments.
Instant recharges/bill payments can now be made with a host of payment options like internet banking (ICICI, HDFC, SBI, AXIS & more), credit/debit cards, wallets (Paytm, PhonePe, LazyPay, Amazon Pay & more) & UPI (Google Pay, PhonePe, Amazon Pay, Paytm, BHIM UPI & more).
Join our exclusive club REDX - a limited edition postpaid plan from Vi™, and enjoy benefits worth Rs. 20,000. This limited period offer includes:
Unlimited Local, STD Calls & ISD calls at special rates
Unlimited data usage
Free 1 year Netflix subscription, Amazon Prime & Vi™ movies and TV subscription
Tuesdays are special for Vi™ users, as every Tuesday on the Vi™ App users can unlock fresh deals and discounts.
Stay in touch with family and friends while travelling abroad by using our international roaming packs. On the Vi™ App, users can avail international roaming packs which include unlimited calls, unlimited data, 24x7 support & lots more.
New Connection & MNP (Mobile Number Portability)
Users can now purchase a new Vi™ connection or port to a Vi™ number or upgrade to a 4G SIM by:
Opting for a new mobile number
Choosing contactless free home delivery of SIM
DND (Do not Disturb)
The DND service option on the Vi™ App lets users register for both DND and partial DND, and also make DND complaints.
Customer Care (Help & Support)
Our comprehensive FAQs on network troubleshooting help users resolve network related issues
Our customer care numbers are 199 and 198 for complaints. Vic provides you with 24x7 support
There’s a thing called “Rubber duck debugging" in which a programmer explains the code to a rubber duck in hopes of finding the bug.
We don’t do that here!
We heard your feedbacks and cleaned up behind the curtains so your app is even better. Update and tell us what you think.
Ratings and ReviewsSee All
Inefficient & pathetic service
I wanted to give one star but the vodafone app would not allow to post on one star so I was forced into giving 4 stars so that I could post this review. Since past few months I have been having problems with data usage. At first, the system showed that I used 25 GB data in just one day even though I never used so much data. When I tried telling customer care executives on phone and at the stores, they started blaming me! Then again within few months, after I made a bill payment, the internet data for my pack did not get renewed and even though I should have 100 GB data per month after every payment, I ended up using 100 GB for 2 months or more counting. When I talked to customer executive they gave me a stupid explanation saying that “I paid last month bill whereas I need to pay current outstanding amount of current month so that I can start using data from next month” BTW in any bill you pay for last month usage only. After saying that she hung up on me multiple times without solving my issue. Customer representatives seem to be inexperienced and inefficient. There is no point of having them. I talked to Shivani and Anu. Please fire them!
New Update is Bad
The update has brought a problem . I had registered four mobile numbers three of which are in my name and one in one of my family members . I used to follow the usage etc of these numbers on my mobile device. After the update these numbers have vanished and updated version is not allowing their re-registration. When I try to do this a message flashes “these are in secondary list”. But this list is nowhere to be found. Not even in Your Account. Chat with support also stated look into My Account tab. There is no My Account tab. We can see only Your Account. No one is there to resolve this issue. Secondly, every time we open the app , we have to face their announcements regarding their products. Why must we made to suffer these. Just because we are using VODAFONE APP.
WHAT IS WRONG WITH YOU GUYS
The app has stopped working for me. Three dots reflects on the middle bottom screen and the page is blank except for the snowman whose animation works perfectly. Actually its the only thing working in my app with logout button. Help and support also gives a blank screen like vodafone’s services.
4 Dec when I visited their store and submitted my documents. On 26 Dec, they updated my address and what a service they took 22 days to update the address incorrectly. I rated 0 in their feedback, someone called and said there is a mistake after validating my form and address proof and said he will call me. Its 48 hours past already. Also, be informed your appellate also involved since 12 Dec, who only respond stating they will get back to me in 48 hours but never does. Only time I received an email was on 27 Dec, stating my address is updated and they did not know it’s incorrect. I had to email them twice asking to check my documents and my updated address. The guy said we are working on it and will get back to me in 48 working hours. Also, two appellate representatives gave me logic of how they calculate working hours. 72 hours is the timeframe for the address to be updated, they only work 8 hours so it will take 9 working days for the address to be updated.
Now the app has stopped working, I can’t check any details because I will rather bang my head than calling your customer service.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Vodafone India Limited
- 84.5 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- © Vodafone Idea Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.