With the goal of reaching out to large numbers of smartphone users the new mAadhaar is released by Unique Identification Authority of India. The App features an array of Aadhaar services and a personalised section for the Aadhaar holder who can carry their Aadhaar information in form of a soft copy, instead of carrying a physical copy all the time.
The key features in mAadhaar:
Multilingual : In order to ensure the Aadhaar Services are accessible to linguistically diverse residents of India, the menu, button labels and form fields are provided in English as well as in 12 Indian languages (Hindi, Assamese, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil, Telugu and Urdu). After installation the user will be prompted to select any of the preferred language. However the input fields in the forms will accept data entered in English language only. This is done to help user avoid facing the challenges of typing in regional languages (due to limitation in the mobile keyboards).
Universality: Resident with or without Aadhaar can install this App in their smart phones. However to avail personalised Aadhaar services the resident will have to register their Aadhaar Profile in the App.
Aadhaar Online Services on Mobile: The mAadhaar user can avail the featured services for themselves as well as for any other resident seeking Aadhaar or related help.
The functionalities are broadly grouped as :
Main Service Dashboard : Direct access to download Aadhaar, Order an Reprint, Address Update, Download offline eKYC, Show or Scan QR Code, Verify Aadhaar, Verify mail/email, retrieve UID/EID, Request for Address Validation Letter
Request Status Services : To help resident check status of various online requests.
My Aadhaar: This is a personalised section for Aadhaar holder where resident will not have to enter their Aadhaar number to avail Aadhaar services. In addition this section also provides facility for the resident to lock/unlock their Aadhaar or Biometric Authentication.
Aadhaar Locking – Aadhaar holder can lock their UID/Aadhaar number anytime they wish.
Biometric locking/unlocking secures biometric authentication by locking biometrics data. Once resident enables Biometric Locking system their biometric remains locked till the Aadhaar Holder chose to either unlock it (which is temporary) or Disable the Locking system.
TOTP generation – Time-based One-Time Password is an automatically generated temporary password which can be used instead of SMS based OTP.
Update of profile – To updated view of Aadhaar profile data after successful completion of update request.
Sharing of QR code and eKYC data by Aadhaar Number holder helps Aadhaar user share their password protected eKYC or QR code for safe and paperless verification.
Multi-profile: Aadhaar holder can include multiple (upto 3) profiles (with same registered mobile number) in their profile section.
Locate Enrolment Center helps user find nearest Enrolment Center.
1. Sync issue fix
2. Minor bug fixes
Ratings and Reviews
Misleading declaration regarding data collection
On the App Store listing page, it’s mentioned that the developer does not collect any data. However, once you download the app, you are presented with a screen to give your consent to let the developer collect unexplained type of data related to device also. I can understand that the app needs Aadhar number to provide the intended services but what that consent screen says is that this is a “Test Program” and the tech teams will also collect additional data of device and other parameters. If this is a test program or beta app then this fact should have been mentioned on listing page itself. Why mislead people? Don’t know if Apple has also been misled to allow this app in the App Store by giving false declaration.
Intermittent performance issues
The interface is good and it’s very user friendly however most of the features don’t work smoothly. I had to try multiple times in order to link my and my family aadhaar cards in this app.
Another feedback is regarding status check of requests. For example, I submitted a reprint request for my aadhaar but now when I want to check the status, it asks me to enter the aadhaar and SIN number and other details again which I had already submitted while raising the request. It should be visible in the history without having need to enter all details again. Please consider this in next update.
Giving one star now but will review it periodically and change the rating if there is any change in the performance and features.
Everytime server issues
I have been using this app from about couple of months and everytime I wanted to make any changes or download Aadhar, it simply shows an error message as, “We are sorry, server can’t be reached at this time please try after sometime”. I would like to question the developers here, when will that sometime comes? I have waiting for a while day to download but every 30mins the same error message was popping up, hence came to a conclusion that developers didn’t bother to rectify the error and causing inconvenience to its users. The 1 start for this app is also for the interface rather than performance, if I could have give minus stars then this app will get -10 for performance.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Unique Identification Authority Of India, Government of India
- 80 MB
- Requires iOS 13 or later.
- iPod touch
- Requires iOS 13 or later.
- Age Rating
- © UIDAI