Total Av is impossible to get rid of. I downloaded the App, but prior to signing up I found another app i liked so i deleted this one. Total Av decided to start charging me a monthly fee, despite deleting the app. despite never having signed up. Several times i have reached out trying to cancel this company from stealing my money and each time they admit that i have no account. They still try and charge me because they are crooks. just recently i decided to block them from ever being able to charge me because although they themselves admit i have no account they still feel entitled to charge me every month. i’ve tried to reach out by email because i still get notifications that they’re attempted charges have been blocked and they just recently decided to block me from emailing as well. do not do business with this company. don’t even download their app. this is a scam. i’ve reported them to the better business bureau. there is nothing that can be done from my standpoint that i haven’t done. Total AV is an absolute nightmare they are the most unprofessional disgraceful company I’ve come across. Avoid at all costs.
Hi, Thank you for taking the time to share your review with us. We apologise for any billing issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalav.com/en/apple so we can reach out to you directly.Warm regards,TotalAV, Customer Experience Team