General enhancements and bug fixes, plus laying the groundwork for several exciting features that will be rolled out soon!
Ratings and Reviews
First impressions I really like this app it is so helpful keeping everything organized and knowing exactly when everything is due. I love the feature where it shows how much cash you have on hand then why your net cash is after everything is paid that month that is my favorite to make sure you stay in budget and have enough money. I also love how you don’t have to link a million accounts manually you simply enter you bank info and it automatically acquires all subscriptions, bills, payments and payment date you don’t have to do a single thing. In short the app is a god sent. Really the only negative I see is if you have them negotiate a bill and they succeed I don’t like how you have to pay them there 40% right away up front. I wish they got the money monthly when you make your regular payments. Besides that though app is great.
First of all the app kept loosing its connection with my bank account. I tried to get the app and my account rekindled several times. After loosing the link between the two a 5th time. I just removed the rest of my accounts that were linked...or so I thought. This month I received a notification from truebill that they negotiated with Verizon on my behalf and saved me $75. That was great! But, I thought they had no access to my account because I’d deleted it. Plus, how could they pay themselves $30 from my account if it was no longer linked!
Not only that, after speaking with Verizon they negotiated a new contract on a phone that has had suspended service since December 2017. This renogitiated a new contract on a phone I had lost and didn’t replace, but still had a balance that I was paying on because I owed for the purchase of the new phone. On top of that, this phone was paid off and totally deactivated/removed from my account in Nov 3018. Both TRUEBILL & VERIZON are at fault!
At this point TRUEBILL COST ME MONEY rather than saved by adding a contract to a line no longer viable to the tune of at the end of the one year contract on a deactivated phone of around $240. I’m responsible to pay on a contract for a deactivated phone, PLUS THE $30 they paid themselves. So, now I’m out of pocket $270! Will Truebill return my $30 for the fiasco I’ve had to clean up! Stay tuned!
Developer Response ,
Hello there. So sorry about all the trouble you ran into. In terms of the banking connection, we use a secure third party called Plaid for our banking connections and it looks like they had problems keeping your account linked. We have a 100% satisfaction guarantee on all of our bill negotiations. If you were or are still unhappy in any way, please contact firstname.lastname@example.org and we'd be happy to make it right!
Not sure what to think
I’m not quite sure what to think about the app yet - on one hand, I really like the interface of the app and the features it has. The potential to add my various accounts and have a “quick look” at my upcoming bills is nice, other apps do this too but the layout within this app is one of the better ones.
However... I don’t know if I’m doing something wrong or if there’s a glitch or what, but even after linking my Comcast account the app is displaying the incorrect amount for my next bill; I tried unlinking and relinking it but no change. Also, I can’t link my Verizon account! It comes up as letting me add it for the “bill negotiation” feature (which I have absolutely no interest in) but when I try to add it under the the regular account menu it doesn’t even come up in the search (the only Verizon item that comes up is “Verizon Benefit Connect”).
I want to like this app and give it a go with the premium features but these things that should be simple fixes seem overly complicated and on top of that it seems that the customer service is non existent (I used the in-app chat and got a response that they would be back after 30 minutes but several hours and follow up messages later, still nothing). So - not impressed at this point.
Developer Response ,
Hi Ryan, the amount of future bills is currently based off of your last bill. We are currently working on the ability to link bills themselves to give you accurate future bill data, but currently do not have that feature just yet.
- Truebill, Inc.
- 124.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Truebill, Inc.
- In-App Purchases
- Premium $2.99
- Premium (6 months) $14.99
- Premium $23.99
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