I’ve been using pronto for a total of 5 years now. Initially in 2020 I was just a rep at a sales company and never noticed how useful it was until I stepped into a management position 3 years ago in 2022. Events, competitions, operations, onboarding, company announcements etc… You name it, the app runs so smoothly and reps/employees feel the same pull to use it like an Instagram or twitter. So the water always gets to the end of the row cause employees don’t hate and avoid it like they do like slack or workday. 5 years and I have never dealt with a technical difficulty, or glitch and they are constantly adding more convenient updates. Not that they haven’t had a crash once, but I’ve never noticed so even if they have they must be very quick to make sure to fix it up. So 5 stars from me.

This is a moderately effective messaging app, with plenty of extra features to leave you satisfied. I am writing this review primarily because of one missing feature: usage on macOS. Considering I’ve only used it for educational situations, group chats within my school, as a replacement for discord, the lack of a dedicated computer client really stands out. Best you can do is to have pronto enabled on a browser, but I refuse to enable any notifications from browser on principle, so having a lightweight client which could run dedicated for the app would really help make the user experience better for those who do have Mac. It’s even more glaring considering most iPad apps apparently can be easily ported over to Mac, and that this app has APPLE VISION support without having this support extended to apple silicon desktops and laptops. Really a disappointing move to support such a right-turn technology such as apple vision before their desktop support. It’s a good app but just needs a port.

Pronto is the way our family stays connected. We share our joys and our sorrows, laugh at the funny things grandchildren say and do, support each other even though we are miles apart , all the while, staying close to our children and grandchildren.The one person who helps us the most is your CTO, Ben Dolman. He’s always ready and happy to answer our family’s technology questions and is an invaluable resource.I hope that you recognize his worth in your company and reward him with a sizable pay raise and extra holidays!

The app works very well, and usage is intuitive and smooth. I like the option to pin or hide channels and messages as needed. My only gripe is that there is no notification settings that is in between “mentions” and “all messages”. We have the option to reply specific messages in a channel and this is incredibly useful, but you don’t get notifications for subsequent messages in the thread. Having a notification setting that encompass both reply threads and mentions will help to highlight messages that are directly related to your conversations, especially in channels with a lot of people.