Care.com Caregiver: Find Jobs

Name: Care.com Caregiver: Find Jobs
Rating: 4.6 (120243 reviews)
Author: Care.com, Inc.

Care for kids, seniors & more

Free · In‑App Purchases

120K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Care.com, Inc.
Language

EN
English
Size

249.2
MB

Finding a caregiver job is easier than ever with Care.com. Discover thousands of opportunities in child care, senior care, housekeeping, pet care, and tutoring—all in one easy-to-use app designed to work for you. Whether being a caregiver is your career or you’re looking for part-time or occasional work, you can find lots of opportunities to earn on Care.com. Start today to join the 17 million caregivers (and counting) who have turned to Care.com. FIND JOBS THAT WORK FOR YOU • Find meaningful work on your terms • Explore lots of opportunities—from nannies and sitters to housekeeping, senior care, tutoring, pet care and more • Work around your schedule—whether you’re looking for full-time, part-time, or the occasional gig TAKE CONTROL OF YOUR JOB SEARCH • Set your own rate—so you know how much you can earn • Search local job posts and apply directly through the app • Get booking requests that match your availability SAFETY IS AT THE HEART OF OUR COMMUNITY • Our team uses the latest technology to continually monitor job posts, messages, profiles, reviews, and more • 24/7 safety hotline available to address your questions and concerns • Access tips and resources to support a safer job search MEMBERSHIP OPTIONS Caregivers can choose a Basic Membership or upgrade to a Premium Membership to get additional benefits—including being featured more prominently in search results, priority job alerts, waived screening fees, and more. Paid subscriptions will auto-renew for the same duration and price unless you cancel at least 24 hours before the end of your current term. You can cancel your subscription in your Apple Account Settings. Review our privacy policy at: http://www.care.com/privacy-policy-p1013.html Review terms of use at: http://www.care.com/terms-or-use-p1012.html

Ratings & Reviews

4.6

out of 5

120K Ratings

Easy to use but....
06/05/2020

Bridgettaaaaa
This app has been easy to use and easy to create a profile. I love how easy it is to find a family (you do have to pay for premium but it’s worth it to find a family easier) I like the feature how you can get reviews from other families, but I wish there was a review you could give to the family. I’ve had families who were really nice and some who were not. There should be a review for the families profiles to let other caregivers know little more detailed about them. It seems like families can leave reviews about caregivers but what about caregivers giving reviews about the families?I had a family who had many nanny’s before me (I had no idea until later and neighbors would say comments and even the kids did!) and she gave me a really hard time while trying to take care of her kids. She made it seem really professional and care free at first, but when I started watching her children she was always trying to control everything and stepping on my toes. At first, I didn’t mind it was like she was helping, but it just kept getting worse. It would be nice if someone had given a review saying some of those things. I wasted a good chunk of time when I could’ve been with a family for the long term. I just want other nanny’s to look out for one another in the nannying world. Thank you.

Developer Response
Thank you for sharing your detailed feedback! We are thrilled to hear that you have had great success in finding jobs! We appreciate your feedback about the review feature and will be submitting this feedback. In the future, please feel free to report a member of concern either by contacting us at careteam@care.com or within your message center report feature. There are three dots in the top right hand corner where you can access the report feature. Thanks again!
Easy to use but....
06/05/2020

Bridgettaaaaa

This app has been easy to use and easy to create a profile. I love how easy it is to find a family (you do have to pay for premium but it’s worth it to find a family easier) I like the feature how you can get reviews from other families, but I wish there was a review you could give to the family. I’ve had families who were really nice and some who were not. There should be a review for the families profiles to let other caregivers know little more detailed about them. It seems like families can leave reviews about caregivers but what about caregivers giving reviews about the families?I had a family who had many nanny’s before me (I had no idea until later and neighbors would say comments and even the kids did!) and she gave me a really hard time while trying to take care of her kids. She made it seem really professional and care free at first, but when I started watching her children she was always trying to control everything and stepping on my toes. At first, I didn’t mind it was like she was helping, but it just kept getting worse. It would be nice if someone had given a review saying some of those things. I wasted a good chunk of time when I could’ve been with a family for the long term. I just want other nanny’s to look out for one another in the nannying world. Thank you.
Developer Response 06/11/2020
Thank you for sharing your detailed feedback! We are thrilled to hear that you have had great success in finding jobs! We appreciate your feedback about the review feature and will be submitting this feedback. In the future, please feel free to report a member of concern either by contacting us at careteam@care.com or within your message center report feature. There are three dots in the top right hand corner where you can access the report feature. Thanks again!
Needs work + ridiculous new fees
01/13/2023

Gymnast25678
The app is very glitchy. Constantly crashing, delayed notifications, always displaying an “error” message. All of that I was willing to deal with, as I have previously found families to work with, and had used instant bookings. However recently, they have started taking out MAJOR fees from instant bookings. Mind you, that’s PRE tax. They claim this fee is for background checks to “ensure our safety.” I find that very funny because I paid for my own background check. They also claim it’s for a support line, which I have received zero support from, I’m met with an error message every time. I would prefer them to say they are just broke, need money, whatever. Because absolutely nothing has improved, in fact it’s only gotten worse for sitters. I had to cancel a booking because I was not feeling comfortable with it, there are still many fake accounts circulating through the app, and I live in New York City where it is not the safest. After cancelling (mind you I had to cancel probably 10 times because of the error messages), I received a message saying cancelling could affect future bookings. Well then maybe you should actually use the money from your high fees to run real background checks. Get rid of the fake accounts. I have made money off of the app, and found good families to work with so that’s why I am leaving 3 stars. But in the mood to leave one after these stupid fees.

Developer Response
Thank you for your feedback and I'm so sorry to hear that you are not having a positive experience with the app. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Please include Reference Number REV-011094 when you message. Deleting and reinstalling the latest version of the app may also be helpful. I can assure you that the profiles on our site are real and we've had many happy members make great connections using our service.
Needs work + ridiculous new fees
01/13/2023

Gymnast25678

The app is very glitchy. Constantly crashing, delayed notifications, always displaying an “error” message. All of that I was willing to deal with, as I have previously found families to work with, and had used instant bookings. However recently, they have started taking out MAJOR fees from instant bookings. Mind you, that’s PRE tax. They claim this fee is for background checks to “ensure our safety.” I find that very funny because I paid for my own background check. They also claim it’s for a support line, which I have received zero support from, I’m met with an error message every time. I would prefer them to say they are just broke, need money, whatever. Because absolutely nothing has improved, in fact it’s only gotten worse for sitters. I had to cancel a booking because I was not feeling comfortable with it, there are still many fake accounts circulating through the app, and I live in New York City where it is not the safest. After cancelling (mind you I had to cancel probably 10 times because of the error messages), I received a message saying cancelling could affect future bookings. Well then maybe you should actually use the money from your high fees to run real background checks. Get rid of the fake accounts. I have made money off of the app, and found good families to work with so that’s why I am leaving 3 stars. But in the mood to leave one after these stupid fees.
Developer Response 01/19/2023
Thank you for your feedback and I'm so sorry to hear that you are not having a positive experience with the app. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Please include Reference Number REV-011094 when you message. Deleting and reinstalling the latest version of the app may also be helpful. I can assure you that the profiles on our site are real and we've had many happy members make great connections using our service.
Strange Nanny app. Not sure.
01/20/2023

Lightning Lisa
I’m pretty new to this app but it’s pretty strange. First of all, they charge the nanny or caregiver, which no other app or group does. Second, they have an instant job request feature, which I actually just scored a job through so yay. But they charge both nanny and parent a big cut when you get paid through the app. It allows the family to request a one time booking, and if you say yes it makes you wait sometimes forever for actual confirmation. So as far as I know I might be working in two hours because I never heard back one way or the other. It’s ridiculous they don’t make the family confirm one way or the other. And then the app keeps messaging ME to confirm, which I already did. Pretty frustrating. And really bad customer service if you actually want to talk to the company. But yet I seem to have gotten a couple jobs through it. Started out on premium membership for one month which does your background check. Will probably either downgrade or quit soon and use a different service which has better communication and does not charge. Never had issues like this with Sittercity, which I’ve used for 14 years. I’m guessing it’s pretty confusing for the parent also because so many people have very confusing job posts. I’m wondering if half of the ads are even real because everyone has identical wording on their job posts with no specific information.

Developer Response
Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the app. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Please include Reference Number REV-009257 when you message. Deleting and reinstalling the latest version of the app may also be helpful.
Strange Nanny app. Not sure.
01/20/2023

Lightning Lisa

I’m pretty new to this app but it’s pretty strange. First of all, they charge the nanny or caregiver, which no other app or group does. Second, they have an instant job request feature, which I actually just scored a job through so yay. But they charge both nanny and parent a big cut when you get paid through the app. It allows the family to request a one time booking, and if you say yes it makes you wait sometimes forever for actual confirmation. So as far as I know I might be working in two hours because I never heard back one way or the other. It’s ridiculous they don’t make the family confirm one way or the other. And then the app keeps messaging ME to confirm, which I already did. Pretty frustrating. And really bad customer service if you actually want to talk to the company. But yet I seem to have gotten a couple jobs through it. Started out on premium membership for one month which does your background check. Will probably either downgrade or quit soon and use a different service which has better communication and does not charge. Never had issues like this with Sittercity, which I’ve used for 14 years. I’m guessing it’s pretty confusing for the parent also because so many people have very confusing job posts. I’m wondering if half of the ads are even real because everyone has identical wording on their job posts with no specific information.
Developer Response 11/09/2022
Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the app. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Please include Reference Number REV-009257 when you message. Deleting and reinstalling the latest version of the app may also be helpful.
Scam likely
01/03/2020

Sitsyofucoyuvpuxtos
I noticed that I couldn’t get any good jobs without having a membership. That’s fair, I mean the developers need money to live. What’s not fair is ripping off honest people trying to find work. Like the developers mentioned, parents who have a premium account can talk to sitters without the premium membership. I had parents reach out to me this way so I was receiving a couple job offers without the premium membership. I decide to pay the membership, and now nobody is contacting me. Literally nobody, I got more job offers before I paid the membership. I understand the developers can’t control whether parents respond, but this is some really really sketchy stuff going on. Usually, companies pull scams like this and after you pay a small amount they’ll say “ just pay more” “just buy this and your problem will be solved” do you see why I think this is a major scam? Canceled my membership immediately and unless something changes fast, will not be going back.EDIT: I tried that website provided by the developer. There is no option to directly communicate to anyone. Also, the problems keep ringing in, I lost a job because I had this typo on my profile, I I’ve been trying to fix it but it says pending. It’s said pending for 2 months now. Frustrating and would not recommend. SitterSitty is free and I’ve gotten jobs there, so would totally recommend that one.

Developer Response
Thank you for sharing your feedback and I am so very sorry to hear that you have not had the job experience that you had hoped. I did want to clarify that it is free to create an account and apply to jobs. We only require that one member be premium for communications beyond the initial application. Therefore, with your Premium Membership all members/ families can reply regardless of their account status. I also wanted to share that your message center is not "controlled" it functions just like emails from the other members. If you would like us to review your current status or discuss your concerns further, please contact us with your account information at mobilehelp@care.com.
Scam likely
01/03/2020

Sitsyofucoyuvpuxtos

I noticed that I couldn’t get any good jobs without having a membership. That’s fair, I mean the developers need money to live. What’s not fair is ripping off honest people trying to find work. Like the developers mentioned, parents who have a premium account can talk to sitters without the premium membership. I had parents reach out to me this way so I was receiving a couple job offers without the premium membership. I decide to pay the membership, and now nobody is contacting me. Literally nobody, I got more job offers before I paid the membership. I understand the developers can’t control whether parents respond, but this is some really really sketchy stuff going on. Usually, companies pull scams like this and after you pay a small amount they’ll say “ just pay more” “just buy this and your problem will be solved” do you see why I think this is a major scam? Canceled my membership immediately and unless something changes fast, will not be going back.EDIT: I tried that website provided by the developer. There is no option to directly communicate to anyone. Also, the problems keep ringing in, I lost a job because I had this typo on my profile, I I’ve been trying to fix it but it says pending. It’s said pending for 2 months now. Frustrating and would not recommend. SitterSitty is free and I’ve gotten jobs there, so would totally recommend that one.
Developer Response 12/20/2019
Thank you for sharing your feedback and I am so very sorry to hear that you have not had the job experience that you had hoped. I did want to clarify that it is free to create an account and apply to jobs. We only require that one member be premium for communications beyond the initial application. Therefore, with your Premium Membership all members/ families can reply regardless of their account status. I also wanted to share that your message center is not "controlled" it functions just like emails from the other members. If you would like us to review your current status or discuss your concerns further, please contact us with your account information at mobilehelp@care.com.

The world is moving fast, and caregivers are juggling more than ever. So we made some changes: a new look, a better experience, and a deeper commitment to showing up for you—no matter what life throws your way. This release includes our new brand look and feel, better messaging, and other enhancements to make it easier than ever to find a job you’ll love.

Version 24.26

Dec 17

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics