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NEW - Stay more, save more! Unlock Priceline VIP when you book and get our best prices on great hotels.
Still need a reason to download the app? Here’s 3:
1. Access to exclusive hotel deals found only on the app.
2. Everything you need in one place - low-priced hotels, cheap rental cars and discounted flights.
3. Personalized, relevant hotel recommendations - we have the travel deals that matter to you.
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You’ll save up to 60% off with Express Deals®. Seriously. Plus, you save up to 50% off hotels when you unlock Priceline VIP.
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Finding the perfect one is easy as pie. Search by city, address or point of interest to book the most conveniently located hotels and rental cars. As you search more, we uncover even more deals just for you.
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RENTAL CAR DEALS
Hit the road with rental car deals on 22 brands in 28,000+ locations. That’s how we roll.
Travel across the globe with super deals on thousands of domestic and international flights across the globe. Pace yourself.
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Priceline is part of Booking Holdings, which includes leading online travel brands such as Booking.com, Agoda, Kayak & OpenTable.
We are always negotiating to get you the best price! We made updates to help you find great deals and to book them with confidence.
- Now supporting iOS 16
- We've given our app a facelift! It's the same Priceline you've always known and loved, with an updated look and feel!
- Book more, save more! Unlock huge savings, travel perks and more when you become a VIP
- Need a hotel at the last minute? Save even more with Late Night Rates
- Save up to 60% on hotels with Express Deals
- Find and book hotels for your upcoming road trip
- Quickly find hotels and rental cars with flexible booking options
- Easily view and manage your trip, even when you're offline
- Get coupons and trip updates in the notifications tab
Ratings and Reviews
Disgruntled Priceline VIP Customer
I have been a Priceline VIP customer for years. Never again. Anyone reading this review please do not buy the "priceline express deals". Biggest rip off that Priceline pulls on their customers. I had 2 separate prepaid car reservations that were the worst experience ever. I prepaid both rates and each time the rental car was not even available at the time of the reservation. My most recent trip to Chicago I spent 4 hours waiting for my prepaid full size car reservation. Reservation was for 12pm and I got the car at 4pm. Priceline refuses to accept any and all responsibility and will always blame the carrier or airline even if the issue is on Priceline's end. If you prepaid for an express deal, good luck if you have any issues whatsoever with the trip as Priceline does not back or guarantee anything on their end and will disclaim any responsibility when seeking even the most modest remedy such as a voucher to rebook a prepaid rate elsewhere. I opened 3 travel incidents on all 3 of my last trips and all were unresolved and met with the response: "I am sorry, but the reservation you have is unchangeable and there is nothing we can do." No matter the circumstances or even case of severe injury or hospitalization of immediate family member. Worst travel service I have ever used with regard to customer care and resolution.
Developer Response ,
We appreciate your feedback we want the opportunity to address this by phone. Please contact us at 1-800-774-2354, so you can speak to a member of our Customer Care team for assistance.
Taxes and fees are too high
I recently rented a room at a hotel and when I checked in the lady there told me I had a $24 credit on my room. Turns out the hotels aren’t charging taxes and fees so there are no taxes and as for the fees, I understand you’ve got employees to pay but it’s been a recession and your fees keep going up. Why bother using this service when your taxes and fees add up to customers paying more theu Priceline than straight through the rewards app of said hotel because with anything they add for taxes, you still end up paying less most times that getting a special rate via Priceline. And when does one get anything above a 17-18% discount and if the rate is the same through the hotel itself as my gold status VIP rate after 18% is taken off then I pay over $30 for taxes and fees, how am I gaining anything at all by using this service? Last year I did get rooms cheaper than going through the hotels themselves but not this year. Perfect example today Hampton inn shows at my discounted VIP special rate as $137 and when I go into my Hilton honors app it costs the same with a $1 difference. Had I wanted to drive 20 miles to the town I’m in then I’d have booked through Hilton honors and gotten rewards points instead of getting it here. I hate how much prices are rising just because some other countries are at war which has nothing to do with me or anybody in my family or friends circle. So there’s my review. Please make note of this if you’re looking for a hotel.
They are good at finding hotel but what they are bad at is refund
I am a VIP gold member in Priceline (whatever that means but I guess It means I use it alot).
But this has not happened to me not just once but twice. I got charged by Priceline for a hotel on May but for whatever reason the hotel told me and said the payment through Priceline didn’t went through so they charged me again. (Thats all good I understand that)
But when I called the Priceline 3 days after and I said both Priceline and hotel have charged me for the same day so I want Priceline or the hotel to refund on the charge they said they had to confirm with the hotel (that’s understandable too) and the representative of the Priceline said we will make sure with the hotel and send a reimbursement email to your email in 3/5 business days but NO they didn’t. So I called again in 5 days and same response but again NO email (but yes they do make me wait again to confirm with the hotel)
After 12 days I called Priceline again and this time they said to email Priceline with my bank statements where it says both parties have charged. And they said it will take 5business days to receive a email back. Its been 2 week still No email.
Developer Response ,
Hi! This looks like a concern that our Customer Service can review for you. If you can, please reach out to our 24/7 Customer Service. You can call us at 1-877-477-5807 or chat with us at https://www.priceline.com/help. Thanks.
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