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Ratings and Reviews
Best stay EVER !
Great welcoming staff ! You come in and they greet you with excitement and have weekly plans already without asking. Clean hotel with great housekeeping staff as well. This was my first stay here and we will definitely be back they had awesome hospitality and made sure I enjoyed my stay ! They were all helpful with anything I needed and the beds were so comfortable! I highly recommend this resort and the fees are unreasonable at all plus the stay included free kids meals at the on site Applebee’s and shuttle to three different parks for free ! Love it here !
The manager Danny was great and quickly solved several issues that I noticed . He leads with great staff behind him where Fabian the most welcoming and calm, Allison the bilingual phenomenal associate helped with quick check in throughout my week stay and Amanda who was extra understanding and nice . Absolutely love it highly recommend to anyone coming in to Orlando not far from any attractions either .
Great modern rooms
My experience in the hotel was near perfect. I went to 3 different hotels and this one was the most modern and stylish... the USB ports for charging your devices was a big plus for me since I have a lot if electronics and the USA watts are different the USB ports were a great little detail that went far in my experience. My single bed room was the best very spacious and the view in the balcony was amazing to view the city. I got different room with 2 twin beds that felt smaller and less luxurious than the single bed room and the balcony wasn’t as nice like the single bed room but I am been picky with those small details if I have to say something to up the experience would be My only recommendations or wishes would be for the gym to have more options than a treadmill , bike and a multi lifting weight station. But it was clean and the sauna it’s right next to it. Great for after a good workout session. If the hotel had a pool it would be perfect. The breakfast was good and fresh the chef comes out and prepares your eggs to your liking. Overall the service was excellent the staff is friendly and very helpful really accommodating. I will definitely be back and recommend the place to family and friends
Developer Response ,
Hello avo999 and thank you for your feedback and review. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "trips" as this will be very helpful for fellow travellers, showing your point of view and giving useful additional info.
Usually my go to app
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
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