The foot star collection of apps and companies all really deserve a zero out of five stars that would include footlocker, foot action, EastBay, Champs (and whomever else they own). I’ve been entering raffles for two years now and I’ve entered every raffle imaginable! In the beginning sure just for the shoes that I absolutely wanted but after noticing an overwhelming 0% win percentage after the first 90 raffle entries I began to suspect foul play so I then entered all the raffles for every single drop regardless of what they were. I was hoping to disprove my own theory that no real people ever win them. Now over 500 entries later I can confidently say that my research has produced irrefutable results and that these apps are likely 100% corrupt by bots or perhaps the companies themselves and real people without the technical advantage that some people possess will never ever have the privilege of winning any raffles. PERIODIt’s a shame to really because I’ve been in the shoe game for 20 years and I can’t imagine a worse state of the market then what’s occurring now it’s really tarnishing everything the sneaker community was supposed to be about. Now with corrupt apps and resellers galore and inflation to boot we are receiving overpriced products at lower quality with an unnecessary amount of scarcity attached to continuously drive the hype. I’m Highly disappointed; I would assume companies with this amount of capital would have greater integrity.

I went to enter the raffle for the bred 4’s and all my 109k points were gone… I thought to update my app and there wasn’t even an update… So, I called to hopefully get my issue resolved before the raffle was over. I was told to update, delete and reinstall the app, change my password, try signing in with my browser, try logging in with the champs app, and even asked to download the kids footlocker app. Nothing worked! Not only was I on the phone with someone who acted as if his job was killing him, I was told that they would put in for an IT Ticket, whatever that is, which would take 1-2 weeks to process. That was on a Monday so I asked if they could put me in for the raffle just in case my points don’t get there in time and was told unfortunately no. I called today, Thursday and spoke with a woman who gave me an attitude and said there was nothing she could do and hopefully I get my points before the drop or oh well… I work so so so hard for my money and choose to spend it with this company, and I can’t get a fair chance on a raffle of the hottest sneaker of the year? I refuse to accept an oh well.. I know my couple hundred dollars I spend with yall every couple of months doesn’t mean anything but I’m no longer doing business with you guys ever in my life and I will spread the word to the millions of people I have connections to and urge them to do the same!

If anyone other than myself can say the raffle loading screen / the waitlisted screen is buggy then please rate this app a 1 star so these guys that run footlocker, champs, eastbay can fix this problem. I’ve only won 2 pairs of releases so far and I have put in many releases for shoes. I do my best to be composed about this issue but it’s just ridiculous already. How are they a top selling shoe company but cannot fix a simple issue with this app. I mean come on all that money yet no regards of fixing this problem. The amount of times I refresh the screen to see the outcome after 2:30pm and waiting even before the raffle starts on the app and it’s already 6:32pm that I get a result of the raffle. How is that even fair or even acceptable? I sign out and sign back into my account and still nothing. Just the same “waitlisted” then I finally get the result of “sorry you didn’t win” result, all that time wasted and I’m a regular customer for in-store products. Please for God sake, if you employees at footlocker ever take the time to read reviews to better this app, please I beg of you, to fix this issue, get to the bottom of it. Cause then I gotta figure out a way to get these shoes I want to buy and it’s pretty pricey if you ask me cause these resellers price gouge the Empire State Building out these shoes sometimes. Hope you guys read this.

The app is trash just like the website! Footlocker and all its sister sites refuse to make any changes to make getting any sort of limited release obtainable or giving many customers a fair chance. People with bots have about a 100% chance to get every pair. The rest of us "click and add to cart" repeatedly and that's if you lucky enough to get onto the webpage. To make matters worse, you have no idea when a pair of shoes are sold out. Footlocker doesn't even let you know through the app, website or social media. However if you want to buy a pair of socks it works great.Update December 30, 2017 “the Gatorade 6 release”. It does you absolutely no good to get the shoe in your cart but can’t checkout. Shoes in the cart but freezes as checking out and get sent all the way out. By the time you are allowed back in, shoes are sold out! So that leads me with this question why if you have the shoes in your cart are you not put into a checkout que where you remain until allowed to check out and when your time comes up if you fail to checkout within 5-10 minutes shoes are put back in the online inventory? There is just no way you can make me believe that Footlocker and its sister sites can’t eliminate “add to cart” repeatedly and frozen checkout problems that were problems 10 years ago and still exist today.