I’m new to sending in my own cards to PSA, and am genuinely happy with this app. The up-to-date information on the orders is great, and the images of the cards then they are both in the grading process, and then completed, are really breathtaking. You quite literally get the opportunity to follow the image of each specific card as it goes through the process. The line of communication that this app opens between the card owner and the graders and authenticators during the grading phase adds an extra level of ease and comfort that any hiccups that could arise are able to be discussed prior to finalization and shipping of each order. I highly recommend this app.

How and where do I send cards to be graded? Oh you just ignore all those customers who aren’t even customers yet making your entire app development irrelevant for the purpose of gaining potential customers? Surely You don’t assume everyone downloading your app already sent their collections in to be graded THEN they decided to download your app? You say I can just whip out the app and scan my cards but you forgot one little thing: NONE OF MY CARDS ARE GRADED YET SO YOUR APP IS POINTLESS UNTIL YOU’VE PROVIDED THE INFO ON HOW TO SEND IN CARDS AND GIVE ME A REASON TO DO SO WHILE MAKING IT CONVENIENT AND INEXPENSIVE. Unless you just expect your potential customers to whip out a magic wand and transform all of my ungraded cards into PSA-Graded and then download the app. Maybe I’ll go see if BGS is also ignoring the collectors considering to finally breakdown and send in their cards to be graded. Logic says they probably also skipped past the massive amount of uninformed customers because that would require effort. Who needs sales growth when you can just go straight to experienced collectors and sell them more products and services even though they probably cant afford it but they’ll bite the bullet anyways if those are the only bullets your pistol is compatible with. America: come for the stupid games, stay for the stupid prizes. Brag about stupid prizes until you forget that they sucked.

The app is plagued with glitches and it freezes often. Several issues need to be addressed:1. Searching and selecting items to go to the vault can be cumbersome for large volume slab holders. (Possible solution): Increase the number of sorting options.2. Vault offers do not appear if your item is currently listed on eBay.3. When there is an offer and you select accept you’ll often get the message for you to vault your item even when you’re item is already vaulted.4. Users need more controls over their listings through the app. Like ability to end an auction.5. (Opinion) Low value items are not worth selling to the vault if your intention is to sell them. The $3 charge on top of the eBay fees is too high of a percentage for those items. (Possible solution): Charge a slightly higher fee for higher value items to offset lower fee collections on lesser valued items sold.ORA general vault subscription specifically for people who want to sell via vault/eBay.This may be perceived by users better instead of a charge for every item. Subscriptions range in price categorized by volume.Conclusion:The enormous amount of glitches and lack of user options make this app extremely frustrating to use/navigate smoothly.

For the most part I really enjoy using this app. I do have a couple of things that annoy me though. 1. I have noticed that my magazine submissions don’t show up properly in the app. First look images and final grading images don’t show up, I need to log onto the website to view those. 2. When I’m in the “Orders” tab some of my submissions show the correct step in the grading phase and some don’t. I have to click on the individual order to double check and sometimes they don’t match up. When I check on the website it is always 100% accurate. Would love to see patches for these issues. Also wanted to ask if there will be population reports for magazines soon. Thanks.