5asec UAE 4+
Quality laundry made easy
Alpes Laundry Services LLC
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The 5àsec UAE Mobile App - 50 years of Textile Care Expertise in your hands.
Our stores in Dubai Marina, Jumeirah and DIFC provide our customers with access to Textile Experts backed with years of know-how and industry-leading technical expertise.
The 5àsec Mobile store is an extension of our omnichannel experience and services.
Main Features
Fast, User-Friendly Ordering Process
Fully Customisable Orders
In-built Item Photo feature for Notes
Real-Time Order Tracking With Updates
Multiple Payment Options Available
Multiple Drop-Off Options (including at Home, Office, At You Door, Building Reception, Pick Up From Our Store)
At 5àsec UAE, all our laundry, dry cleaning and shoe and bag care services are done in our in-store stain labs. This means our service comes with
Quality
Industry-leading washing and cleaning techniques exclusive to 5asec
Leading Textile Expertise
Textile care expertise built over 50 years in over 33 countries
Accountability
Efficient item tracking and logistics
Fast Reliable Service
Next day delivery as standard at no extra cost
Omni-channel Customer Service
You can speak to us in-store, via live chat, Whatsapp, phone, email or social media
We care about the impact that our business has on the environment.
Sustainable and Eco-Friendly Dry Cleaning and Laundry
Harm free chemicals for our employees and your items
30% Less water, Less energy than industry standards
100% perchloroethylene free dry cleaning
100% phosphate free washing treatments
EcoLab (EU ) certified products
What’s New
Version 2.6.12
Bug fix and improvement
Ratings and Reviews
Excellent app to match excellent service
I have used 5asec a few times at the Marina store, and I have always experienced exceptional service.
Now with the release of the app, it has made the experience even more exceptional. The app looks like the stores, very clean and professional. To place an order, the flow is very easy to use and I can conveniently choose a time for when I am available for collection and delivery.
My items were cleaned as usual to a very high standard and the delivery men where very friendly. I was also very happy to receive a 50% discount for my first order on the app. Will definitely use again!
Really good
Easy to use and complete control over spending, payment and delivery. I was already a client so I knew quality was very good but app made experience way more convenient
Bad quality
A high end branded shirt that I purchased in less than 6 months and from the moment I started cleaning it, I gave it to them; guess what! White marks were there all over the collar due to the bad pressing and they couldn’t remove a stain that was on the shirt and claimed that it is normal that after 2 to 3 washing services, the shirt will not return to its nice condition as before; really very poor customer service !!!!
They charge you 25 AED/item if you give them one shirt only for a clean and press service and you receive a service like any laundry that charges you 3 AED !!!
App Privacy
The developer, Alpes Laundry Services LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Alpes Laundry Services LLC
- Size
- 103.8 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2019 Alpes Laundry Services LLC
- Price
- Free