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مستهلك دبي - Dubai Consumer 4+
Department of Economic Development
Designed for iPad
-
- Free
Screenshots
Description
حمل التطبيق الرسمي لحماية المستهلك في دبي الآن
تطبيق مستهلك دبي يوفر خدمة شكاوى المستهلكين وخدمة شكاوى التجار عن المؤسسات التجارية في إمارة دبي، حيث يتميز التطبيق بسهولة الاستخدام وإمكانية تقديم شكاوى أو ملاحظات على أية تجاوزات تجارية على حقوق المستهلكين، كما يمكن للتجار تقديم الشكاوى على الشركات الأخرى ومتابعة سير إجراءات الشكوى عند كل مرحلة من المراحل.
كن على حق واعرف حقوقك كمستهلك.
Install the official consumer protection in Dubai application now.
Dubai consumer application provide services such as consumer complaints and Business complaints against companies in Dubai.
The application is very useful and it can help you to register complaints or comments regarding any commercial violation of consumer rights.
In addition, Traders can submit complaints against other companies based in Dubai and follow up complaint status.
Be right and know your consumer rights
What’s New
Version 3.5
bug fixing
Ratings and Reviews
Satisfaction 100%
Simply best easy to use and refer to service very kind and helpful.... where you knew you’re tights as well someone there for you to care even in return you say thanks or appreciated or not....
they helps you more then you’re expectations...
Heads up..... thanks a lot
I will never use and recommend to anyone
Extremely disappointed. I opened a case on 24th of February and it almost took a month to get assigned which is on the 20th of March. For that I had to call several times to remind. First approach on customer service, they are always very approachable, listen to your case and communicate. But the assigned person didn’t even want to listen your case even for a second. Very rushed, with rude voice. I have been asked to send my receipt which I did before. That won’t be a problem so I did send all supporting documents needed but disappeared again. No sign of assistance and that’s a week already. I just don’t know what to say and I don’t know why the department even existed. I actually expected I will get assistance as most governmental offices in dubai are very helpful. I learned the hard way, that I won’t get the money I lost, big amount Eve though I have full supporting documents
How they will help us as consumers
I applied for a complaint which I need their update and feedback to supported my police case. More than 10 days and no one called me or even update me by email
This is not acceptable at all, there’s a real case that consumer are facing and cuz they do believe on the UAE government and the country polices so that why should trust consumer rights department, but unfortunately they don’t care at all how come consumer should wait 7 working day to get a call from them.
Consumer rights should act fast and resolve the issues not waiting all this long time to assign an agent to call and investigate.
Very disappointed to face this kind and f thing in UAE specially Dubai.
Even they blocked google review so no one can share his feedback cuz they know that their process are very bad
I’ll share my bad experience with all UAE’s prime minister social media platforms and I hope they take a real action cuz this is not acceptable at all.
App Privacy
The developer, Department of Economic Development, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Department of Economic Development
- Size
- 45.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.2 or later.
- iPad
- Requires iPadOS 11.2 or later.
- iPod touch
- Requires iOS 11.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Department of Economic Development, Government of Dubai
- Price
- Free