ekar 17+

Self-drive mobility platform

Ekar fz llc

    • Free

iPhone Screenshots

Description

ekar is the fastest-growing carshare service in the Middle East. It offers the easiest and most convenient way to rent a car from your mobile phone. You can book a car to suit your needs: by the minute, hour, day, week or month. 
 
Simply locate the nearest car to you, reserve it instantly, and unlock it straight from your phone to start your journey. Once you’re done, you can park it in any of our authorized parking areas. 
 
Signing up is quick and easy. All you need is to be 21 years of age, have a valid driver’s license and a valid ID. 
 
ekar features: 
 
• Fuel*, insurance and parking* are free. 
• Rent an ekar car anytime (24/7) from your smartphone 
• Choose the type of car that suits you, and search for the nearest one 
• Rent instantly, and end your trip with ease 
• 24-hour customer service 
 
ekar is available in these cities:
 
• Riyadh
• Dubai
• Abu Dhabi
• Sharjah
 
Find and book the perfect car for any occasion — ekar is your transportation solution for road trips, errands, commutes, and weekend getaways. 
 
*Excluding ekar X. ekar X in Dubai does not include free fuel and parking.
Visit our website for more information: https://ekar.me/

Thank you.

What’s New

Version 7.2.4

We update the ekar app frequently to make it faster and more reliable. This version includes performance improvements and optimizations

Ratings and Reviews

3.7 out of 5
1.9K Ratings

1.9K Ratings

hfs030 ,

Points to improve

Dear Team, I am a Sharjah ekar user since 1 year now. The best thing is parking about them. We can park anywhere including the public other than reserved. But there are certain things which should be notified. Main thing is the cleaning fee. Even though the car remains unclean the mandatory cleaning fee of 5 aed will be deducted. Secondly if the amount Is being debited directly from the bank account which is linked there is another payment gateway fee of 2.5 aed. Since we use the cars for emergency purposes please do the needful to cut down the unnecessary expenses. Since 1 year I haven’t got any offer compared to u drive. They use to give free credit points once in a while, but the parking issue is so high for them. Any ways pls keep in mind regarding these 2 points and hope u will rectifying them soon. Thank you

AlMansoori703 ,

PLZ PLZ PLZ DON’T DOWNLOAD THAT APP

I HOPE EVERY ONE READ’S THAT REVIEW CAREFULLY!!!. AGREE!!! Trying to rob you legally.
Look up both review on Google review and Apple store review. I would recommend to download Udrive which is much better than the ekar. Listen to my story carefully on that day I rent a car and then when I finished my journey and I stopped the car in a parking mall which is of charge. Before you start the car you see there policies are strict to the front dashboard which are not allowed to do. It’s not written that I could not stop in a parking mall or in any parking specifically. I wake up morning and discovered that I’ve been charged 1150 AED. I called the customer service and had a conversation with them and I discussed more about my case and when I finished I said for him could you please answer the following questions which are 1-it’s not written in the dashboard that i could not stop in a Parking Mall. 2-The Parking mall it was free how you’ve charged me this amount. 3-from my right I have to know and to be aware regarding this point. I’ve asked them that I would like to cancel my account The answer was you need for one month to cancel your account and we will send for you a request through the email to cancel your account now. Really I had a bad experience with them trust me. Please read the rest of the reviews that been posted recently not just my review.

Developer Response ,

Hi! We apologize for the inconvenience encountered, All our terms and conditions are stated on our FAQ section on our website and the welcome email and on the ekar app while booking vehicle. Ekar trips should not end in underground parking, mall parking or gated residential communities or restricted parking areas. however, as per our records, you parked your ekar in Al wahda mall parking, and since the car was parked for 2 day's the mall management charged us 900 AED fees ,the receipt was attached in the email that we sent to you .

abdelkarim125839 ,

Stealing money

Rented the car for the first time in my life after hearing about it, rented it for one day (150AED+50AED MG 4x4)to use it for a trip from abu dhabi to dubai and back, after i ended my trip and dropped the car, received a message that they deducted a total of 540AED, when i called the service to ask about explanation, the guy told me that after 125km they charge you per km ( the thing that wasn’t mentioned in a clear way when i rented the car on the App).
During the trip I couldn’t find anywhere to put fuel for free as they have collaboration just with ADNOC and my car went to 5% fuel, so I went to the nearest petrol station in dubai and added 20AED of fuel ( because normally it should be free and included in the price), so I’m not gonna spend extra for that, dropped the car there and left it, after closing it, remembered that i forgot the lights on tried to open it to fix that, but the car was closed and i couldn’t even open it from the App, there was no solution, next day I receive a message and E-mail of another deduction of 300AED ,100AED for Fuel and 200AED for battery ( which is normally covered by insurance for these companies), nothing is clear in their terms and nobody offered me any help, they making traps for you to steal your money. At the end the one day trip costed me almost 900AED which is the price for one month rental for a car normally. Definitely will never take it again.

Developer Response ,

Hi, sorry for missing your review at the time. We are now actively listening to our reviews and we'd like to resolve your issue and make things right. Please contact us at customer.care@ekar.me and we will be happy to assist you and we will look forward to your updated review.🙏

App Privacy

The developer, Ekar fz llc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Sensitive Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Sensitive Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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